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Hi,

I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was no option to uncheck them while installing. Since I didn't like JD at all so I uninstalled them all using Revo Uninstaller. Now while I searched something in the url bar few times that adware's page searched my keywords. I opened my settings and I got this message Your browser is being managed by your organization. PFA. This is my personal laptop connected to my personal wifi. Can I delete everything related to this junk without reinstalling FF? http://www.upl.co/uploads/14291556FF1580471775.jpg http://www.upl.co/uploads/161919FF-11580471781.jpg

Thanks

Hi, I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was no option to uncheck them while installing. Since I didn't like JD at all so I uninstalled them all using Revo Uninstaller. Now while I searched something in the url bar few times that adware's page searched my keywords. I opened my settings and I got this message Your browser is being managed by your organization. PFA. This is my personal laptop connected to my personal wifi. Can I delete everything related to this junk without reinstalling FF? http://www.upl.co/uploads/14291556FF1580471775.jpg http://www.upl.co/uploads/161919FF-11580471781.jpg Thanks
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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FredMcD
  • Top 10 Contributor
4396 solutions 61671 answers

Helpful Reply

It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well.

You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print.

You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does.

From now on, everyone needs to Use The Manual Option to put a stop to this.

Note that these programs can also change browser/computer settings.

It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but '''other programs as well. ''' You have heard of the '''fine print in shady''' '''contracts, ''' right? Well, some installers you need to look at the '''itsy bitsy teeny weeny fine print. ''' You are thinking you are giving the installer permission to install the program you want by using the '''recommended''' option. But if you use the '''Manual Option Instead, ''' you discover all kinds of stuff that '''you do not even know what it is or what it does. ''' From now on, everyone needs to '''Use The Manual Option''' to put a stop to this. '''Note''' that these programs can also change browser/computer settings.
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FredMcD
  • Top 10 Contributor
4396 solutions 61671 answers

Helpful Reply

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ ******* “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''(<Control> ''[Mac=<Command>]'' <Shift> A) ''' In the Add-ons Manager, on the left, select '''Extensions. ''' Remove “ ******* “ '''Anything. ''' Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch Now do the same in the computer’s '''Programs Folder. ''' '''Windows:''' Start > Control Panel > Uninstall Programs. '''Mac:''' Open the '''Applications''' folder. '''Linux:''' Check your user manual.
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FredMcD
  • Top 10 Contributor
4396 solutions 61671 answers

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
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Question owner

FredMcD said

It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well. You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print. You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does. From now on, everyone needs to Use The Manual Option to put a stop to this. Note that these programs can also change browser/computer settings.

Thanks for replying. There was no manual option to install the same. JDownloader is a complete junk that needs to be avoided at any cost.

''FredMcD [[#answer-1286085|said]]'' <blockquote> It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but '''other programs as well. ''' You have heard of the '''fine print in shady''' '''contracts, ''' right? Well, some installers you need to look at the '''itsy bitsy teeny weeny fine print. ''' You are thinking you are giving the installer permission to install the program you want by using the '''recommended''' option. But if you use the '''Manual Option Instead, ''' you discover all kinds of stuff that '''you do not even know what it is or what it does. ''' From now on, everyone needs to '''Use The Manual Option''' to put a stop to this. '''Note''' that these programs can also change browser/computer settings. </blockquote> Thanks for replying. There was no manual option to install the same. JDownloader is a complete junk that needs to be avoided at any cost.
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Question owner

FredMcD said

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A) In the Add-ons Manager, on the left, select Extensions. Remove “ ******* “ Anything. Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch Now do the same in the computer’s Programs Folder. Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

I looked into the extensions section before, it only has the extensions that I am using since years. I have not installed these

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Unistall Programs/Revo Uninstaller shows nothing. What should I do?

''FredMcD [[#answer-1286086|said]]'' <blockquote> Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''(<Control> ''[Mac=<Command>]'' <Shift> A) ''' In the Add-ons Manager, on the left, select '''Extensions. ''' Remove “ ******* “ '''Anything. ''' Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch Now do the same in the computer’s '''Programs Folder. ''' '''Windows:''' Start > Control Panel > Uninstall Programs. '''Mac:''' Open the '''Applications''' folder. '''Linux:''' Check your user manual. </blockquote> I looked into the extensions section before, it only has the extensions that I am using since years. I have not installed these ''Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch'' Unistall Programs/Revo Uninstaller shows nothing. What should I do?
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Question owner

Scanned with anti rootkit. Clean. Then with adwcleaner, pfa http://www.upl.co/uploads/Adwcleaner1580479733.png quarantined and deleted but it has also quarantined pfa http://www.upl.co/uploads/Adwcleaner-11580479733.png these are not getting restored. How to restore them? Any need to scan with the other softwares mentioned on this page https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Scanned with anti rootkit. Clean. Then with adwcleaner, pfa http://www.upl.co/uploads/Adwcleaner1580479733.png quarantined and deleted but it has also quarantined pfa http://www.upl.co/uploads/Adwcleaner-11580479733.png these are not getting restored. How to restore them? Any need to scan with the other softwares mentioned on this page https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
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Question owner

This message is still there unfortunately Your browser is being managed by your organization

How to restore HP coolsense from adwcleaner? It is an important process.

This message is still there unfortunately Your browser is being managed by your organization How to restore HP coolsense from adwcleaner? It is an important process.
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FredMcD
  • Top 10 Contributor
4396 solutions 61671 answers

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

A post was flagged as '''Solved Problem.''' If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post. Go to that message, and use the '''Undo''' link to its right.
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FredMcD
  • Top 10 Contributor
4396 solutions 61671 answers

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? --------------- Start your '''Computer''' in safe mode with network support. Then start Firefox. Try '''Secure''' websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
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cor-el
  • Top 10 Contributor
  • Moderator
17865 solutions 161668 answers

Some security software use policies to inject their root certificate in Firefox to be able to monitor secure connections.

In Firefox 63+ you can check the about:policies#active page to see whether policies are active.

You can inspect the Mozilla and Firefox keys with the Windows Registry Editor in HKEY_LOCAL_MACHINE and possibly in HKEY_CURRENT_USER with the Windows Registry Editor to see whether GPO policy rules are active.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\

Note that the mere presence of the "MozillaFirefox" key is sufficient to make Firefox display this notification, so if you have the Firefox key then remove it and only leave the Mozilla key or remove this key as well if it is empty.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ =>
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\
Some security software use policies to inject their root certificate in Firefox to be able to monitor secure connections. *https://support.mozilla.org/en-US/kb/error-codes-secure-websites In Firefox 63+ you can check the <b>about:policies#active</b> page to see whether policies are active. You can inspect the Mozilla and Firefox keys with the Windows Registry Editor in HKEY_LOCAL_MACHINE and possibly in HKEY_CURRENT_USER with the Windows Registry Editor to see whether GPO policy rules are active. *HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ Note that the mere presence of the "MozillaFirefox" key is sufficient to make Firefox display this notification, so if you have the Firefox key then remove it and only leave the Mozilla key or remove this key as well if it is empty. *HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ =><br>HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\
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