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I select "ask for autofill password and logins" and it works, as soon as I leave browser, it resets to blank in the selection box - is this because of no master

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Until last week, login info and password were always filled in. Suddenly they were not. I went to the menu and to login and passwords and "autofill" was selected. I then went to settings and privacy and checked "ask for login and password.......". Then I tried some and it fills it in. However as soon as I leave the browser it "deselects" that box and it no longer works. I suspect this is due to some update, but would really appreciate it if I had knowledge of this change before hand and also how to fix it so that it works like it should. Thanks.

Until last week, login info and password were always filled in. Suddenly they were not. I went to the menu and to login and passwords and "autofill" was selected. I then went to settings and privacy and checked "ask for login and password.......". Then I tried some and it fills it in. However as soon as I leave the browser it "deselects" that box and it no longer works. I suspect this is due to some update, but would really appreciate it if I had knowledge of this change before hand and also how to fix it so that it works like it should. Thanks.

Chosen solution

If you you use Roboform or have the "Trend Micro Password Manager" installed then uninstall this application via the Windows Control Panel.

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

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FredMcD
  • Top 10 Contributor
4230 solutions 59026 answers

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save '''Note:''' Some software, '''like''' Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.
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cor-el
  • Top 10 Contributor
  • Moderator
17424 solutions 157436 answers

Chosen Solution

If you you use Roboform or have the "Trend Micro Password Manager" installed then uninstall this application via the Windows Control Panel.

If you you use Roboform or have the "Trend Micro Password Manager" installed then uninstall this application via the Windows Control Panel.
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Question owner

Thanks so much for your quick response which seems to have easily fixed the problem. Can't tell you how much I appreciate it. Thanks again. Kudos!

Thanks so much for your quick response which seems to have easily fixed the problem. Can't tell you how much I appreciate it. Thanks again. Kudos!
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