Why I cant access my bookmarks and passwords and anything else I had on my firefox account my new PC?!
Hi. I cant access my bookmarks and passwords and anything else I had on my firefox account. I've just installed firefox new version on my new PC (I can't access the old one) and everything's GONE! I Changed my Firefox account's password, then login and synced, but nothing happened! I had too much passwords on that account and I thought they're in a safe place, and I really scared right now!
I really need to get my data back please!
Thanks
All Replies (4)
If you are talking about sync;
Resetting the sync password, or changing its e-mail, will remove all data from the servers.
This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
- I've lost my Firefox Sync account information - What to do
- I’ve forgotten, or don't have access to, my Firefox Account email address
Changing the account password will erase everything?!!! Seriously??!!
The password of the Firefox Account is used to generate a sync-key. This sync-key is used locally to encrypt your personal data before uploading to the Sync server. If you change the password then you get a different sync-key that can't decrypt your old data. To workaround this you can generate a recovery key that can be used instead.