Hi Ken, Some temporary data may be corrupt. Try clearing your cache and cookies. # Click the Library button [[Image:57 library icon]] and choose History. # In the History menu, choose '''Clear Recent History'''. # In the '''Time Range to clear''' drop-down, select '''Everything'''. # Click the arrow next to '''Details''' to display the list of items that can be cleared. # Select both '''Cookies''' and '''Cache'''. # Click '''Clear Now'''.