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I keep getting a version error message

Posted

duplicate of /questions/1250739 thread

Hi...

I just tried this but it didn't seem to work, so please forgive me if it is posted 2x.

When I try to log into some sites, I keep getting the error message shown on this screenshot: https://www.screencast.com/t/MzE0sDvp (For convenience, I'll try to upload the screenshot, too, but that didn't work before.)

I have tried the suggested fix: uninstall/clean reinstall. I did that 2x. Even restarted my computer between uninstall/reinstall. It did not work. The error message persists.

I am on a desktop PC, Windows 10 1809, must up-to-date version.

I also have always been on the most up-to-date version of Firefox, as I have auto update enabled. Currently, I am on v 65.0.1. The problem persists.

As the screenshot shows, some sites think I am on version 56. I have not been on that since version 57 was released.

Can someone please help?

Thanks, Bruce

duplicate of [/questions/1250739] thread Hi... I just tried this but it didn't seem to work, so please forgive me if it is posted 2x. When I try to log into some sites, I keep getting the error message shown on this screenshot: https://www.screencast.com/t/MzE0sDvp (For convenience, I'll try to upload the screenshot, too, but that didn't work before.) I have tried the suggested fix: uninstall/clean reinstall. I did that 2x. Even restarted my computer between uninstall/reinstall. It did not work. The error message persists. I am on a desktop PC, Windows 10 1809, must up-to-date version. I also have always been on the most up-to-date version of Firefox, as I have auto update enabled. Currently, I am on v 65.0.1. The problem persists. As the screenshot shows, some sites think I am on version 56. I have not been on that since version 57 was released. Can someone please help? Thanks, Bruce
Attached screenshots

Modified by James

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

FredMcD
  • Top 10 Contributor
4248 solutions 59418 answers

Websites say that Firefox is outdated or incompatible even though it's the latest version https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

This article is no longer maintained, so its content might be out of date.

Websites say that Firefox is outdated or incompatible even though it's the latest version https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible This article is no longer maintained, so its content might be out of date.