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I have lost my save password on 1 january 2019 how can I get them back

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On 1 january 2019 I lost my save passwords I don't know how it happened but it did. I have gone through several of the solves in Support and tried a few but they are not working for me. Please can anyone offer any help. many thanks.

On 1 january 2019 I lost my save passwords I don't know how it happened but it did. I have gone through several of the solves in Support and tried a few but they are not working for me. Please can anyone offer any help. many thanks.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:64.0) Gecko/20100101 Firefox/64.0

More Information

Question owner

Who or what the heck is mod

Who or what the heck is mod

Question owner

Jan 5, 2019, 5:06:50 AM

You need to contact a MOD on here the general End users on here can't help with that.

I do not understand MOD ??

Jan 5, 2019, 5:06:50 AM You need to contact a MOD on here the general End users on here can't help with that. I do not understand MOD ??
McCoy
  • Top 10 Contributor
534 solutions 5035 answers

avrohalt said

Jan 5, 2019, 5:06:50 AM You need to contact a MOD on here the general End users on here can't help with that. I do not understand MOD ??

You are quoting a contributor, who meant to say "moderator" when he wrote "MOD".

That post has either been removed by a moderator, or you have seen it in another thread - either way : it is totally irrelevant and does not apply to your situation.

''avrohalt [[#answer-1187092|said]]'' <blockquote> Jan 5, 2019, 5:06:50 AM You need to contact a MOD on here the general End users on here can't help with that. I do not understand MOD ?? </blockquote> You are quoting a contributor, who meant to say "moderator" when he wrote "MOD". That post has either been removed by a moderator, or you have seen it in another thread - either way : it is totally irrelevant and does not apply to your situation.
McCoy
  • Top 10 Contributor
534 solutions 5035 answers

You say that you've lost your passwords - I assume that you are referring to Options => Privacy & Security => Saved Logins, under 'Logins & Passwords' ..... (?)

Maybe you could try to rename or remove these files in your Firefox profile folder with Firefox closed :

logins.json and key4.db

Go to the 3-bar menu : Help => Troubleshooting Information => Profile Folder => Open Folder

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

You say that you've lost your passwords - I assume that you are referring to Options => Privacy & Security => Saved Logins, under 'Logins & Passwords' ..... (?) Maybe you could try to rename or remove these files in your Firefox profile folder with Firefox closed : '''logins.json''' and '''key4.db''' Go to the 3-bar menu : Help => Troubleshooting Information => Profile Folder => Open Folder Also see : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
cor-el
  • Top 10 Contributor
  • Moderator
17468 solutions 157853 answers

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created. *https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile