Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

wil not preform a search

  • 13 replies
  • 1 has this problem
  • 5 views
  • Last reply by FFus3r

more options

I put in a term to search for and it just resets back to the search term But If i have a saved site that works

I put in a term to search for and it just resets back to the search term But If i have a saved site that works

All Replies (13)

more options

Hi strobr,

Could you give more details please. Which search engine are you using ? Where are you typing ?

Regards

more options

Using google tried others also

Use the search box in the middle of the page and tried pasting it in the one at the top Still all it does is like refreshing the page

more options

strobr said

Using google tried others also Use the search box in the middle of the page and tried pasting it in the one at the top Still all it does is like refreshing the page

So you can type your request but when you press enter it just refresh the page ? What do you mean by saved site ?

Regards

more options

Yes just goes back to the page i typed in the search term into but the search term is gone

Saved is the ones I have at the top of the page

more options

The problem is the same if you click on the search button ?

more options

yes Even if I click on a link that was in a email from a friend same thing Or if I cut and paste a link i

more options

OK.

Have you tried to clear you cache ? If you haven't try it yet, process and tell me.

Regards

Modified by jijiobli

more options

Link you sent says Page not found I am using internet explorer so it should work But I have cleared everything before and still did not help

more options

Sorry for the dead link.

Is it working fine with IE or other browsers ?

more options

Yes every thing else works Only thing I can think to do it delete it completely and start over I know how to export and import bookmarks BUT how do you do saved passwords

more options

Hi strobr,

I should have ask you before but, you do have this issue on Firefox browser only ?

Be sure to download the latest version of Firefox: Update Firefox to the latest release

Are you on Windows ? Mac ? Linux ?

more options

Yes only Firefox

I did that already

Window's 7

more options

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.