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the new firefox. what happened to the home button

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problem 1. on 9/12/18 my firefox was updated, probably to the new version. Gmail is no longer recognized. Until 9.11 my desktop and laptop used Firefox and Gmail was recognized. I still use firefox on my desk top, but on the microsoft 3 tablet I'm switching to another browser until this Gmail problem gets resolved.

problem 2; what happened to home button on the new firefox.

problem 1. on 9/12/18 my firefox was updated, probably to the new version. Gmail is no longer recognized. Until 9.11 my desktop and laptop used Firefox and Gmail was recognized. I still use firefox on my desk top, but on the microsoft 3 tablet I'm switching to another browser until this Gmail problem gets resolved. problem 2; what happened to home button on the new firefox.

Chosen solution

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Were you able to restore the toolbar Home button? Note that the Firefox developer have a way to move items on the Navigation Toolbar around, so it is possible that this button moved to a different position.

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Tyler Downer
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1530 solutions 10669 answers

What do you mean gmail is not recognized? You can't access the website?

You can put the home button back by customizing your toolbar, How to Customize Toolbars

What do you mean gmail is not recognized? You can't access the website? You can put the home button back by customizing your toolbar, [[How to Customize Toolbars]]

Question owner

paulkatz8 said

problem 1. on 9/12/18 my firefox was updated, probably to the new version. Gmail is no longer recognized. Until 9.11 my desktop and laptop used Firefox and Gmail was recognized. I still use firefox on my desk top, but on the microsoft 3 tablet I'm switching to another browser until this Gmail problem gets resolved. problem 2; what happened to home button on the new firefox.
I have two computers; a dell desktop and a tablet, microsoft surface 3 about 5 years old or more.

Before 9/12/18 both computers recognized my Gmail acct. Now, only the desktop does. The tablet wants me to get a new password. I know you are going to say the problem is with Gmail.

If that is so, why is it that on the tablet, only Firefox is giving me trouble. Edge and Chrome recognize my Gmail acct as does my desktop with Firefox. The last update on my table with firefox was 9/12.

''paulkatz8 [[#question-1234177|said]]'' <blockquote> problem 1. on 9/12/18 my firefox was updated, probably to the new version. Gmail is no longer recognized. Until 9.11 my desktop and laptop used Firefox and Gmail was recognized. I still use firefox on my desk top, but on the microsoft 3 tablet I'm switching to another browser until this Gmail problem gets resolved. problem 2; what happened to home button on the new firefox. </blockquote> I have two computers; a dell desktop and a tablet, microsoft surface 3 about 5 years old or more. Before 9/12/18 both computers recognized my Gmail acct. Now, only the desktop does. The tablet wants me to get a new password. I know you are going to say the problem is with Gmail. If that is so, why is it that on the tablet, only Firefox is giving me trouble. Edge and Chrome recognize my Gmail acct as does my desktop with Firefox. The last update on my table with firefox was 9/12.
Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

Is it possible that you are typing in the wrong password? What is the exact error message?

Is it possible that you are typing in the wrong password? What is the exact error message?
cor-el
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17472 solutions 157915 answers

Chosen Solution

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Were you able to restore the toolbar Home button? Note that the Firefox developer have a way to move items on the Navigation Toolbar around, so it is possible that this button moved to a different position.

This issue can be caused by corrupted cookies or cookies that are blocked. *check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions" *https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Remove the Cookies" from websites that cause problems: *Options/Preferences -> Privacy & Security<br>Cookies and Site Data -> Manage Data "Clear the Cache": *Options/Preferences -> Privacy & Security<br>Cookies and Site Data -> Clear Data -> Cached Web Content: Clear ---- Were you able to restore the toolbar Home button? Note that the Firefox developer have a way to move items on the Navigation Toolbar around, so it is possible that this button moved to a different position.

Question owner

Tyler Downer said

What do you mean gmail is not recognized? You can't access the website? You can put the home button back by customizing your toolbar, How to Customize Toolbars

MY EMAIL ADDRESS IS [removed by mod]

''Tyler Downer [[#answer-1155310|said]]'' <blockquote> What do you mean gmail is not recognized? You can't access the website? You can put the home button back by customizing your toolbar, [[How to Customize Toolbars]] </blockquote> MY EMAIL ADDRESS IS [removed by mod]

Modified by Tyler Downer

Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

We don't need your e-mail address, and you shouldn't post it here where it's publicly viewable by all. Can you please let us know if you still need help with your problem?

We don't need your e-mail address, and you shouldn't post it here where it's publicly viewable by all. Can you please let us know if you still need help with your problem?