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AOL webmail automatically signs me out 2 to 5 minutes after signing in.

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Shadow110

Yanele
Yanele
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Windows 10 Home - Version 1803 Firefox 60.0.2 (64-bit)

AOL webmail automatically signs me out 2 to 5 minutes immediately after signing in. It began happening in early May 2018, at the same time I received notification that AOL had become part of Oath Inc. It does not happen with other email accounts (Yahoo, Outlook, Gmail) in Firefox. It does not occur when I sign in to AOL webmail using Internet Explorer 11.0.70. Is there a solution?

Windows 10 Home - Version 1803 Firefox 60.0.2 (64-bit) AOL webmail automatically signs me out 2 to 5 minutes immediately after signing in. It began happening in early May 2018, at the same time I received notification that AOL had become part of Oath Inc. It does not happen with other email accounts (Yahoo, Outlook, Gmail) in Firefox. It does not occur when I sign in to AOL webmail using Internet Explorer 11.0.70. Is there a solution?

All Replies (2)

WestEnd
WestEnd
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Did you check the AOL settings? Systems only kick you out if you idle too long or show activity on their site for security purpose.

Shadow110
Shadow110
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Separate Security Issue, please update your Flash 28.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, could it be your Security Software causing the issue, please Test. Also it could be a Extension/adblocker that we do not have information on as none was sent. You can try in SAFE MODE to see if this is the issue :

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?