Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't create a Firefox Sync account: my Fastmail email gets returned.

  • No replies
  • 1 has this problem
  • 1 view
more options

I don't receive the confirmation email on my Fastmail account, and when I click on "Not in inbox or spam folder? Resend", I get a message highlighted in red "Your email was just returned".

Note that I contacted Fastmail's support and they don't have any trace of the mail: they think it never reached their server.

Also note that I was able to create an account for this forum using the same email: I did get the confirmation email.

Is my email blacklisted somewhere in some way ? Is there a way to get it out ?

Thank you very much for your time.

I don't receive the confirmation email on my Fastmail account, and when I click on "Not in inbox or spam folder? Resend", I get a message highlighted in red "Your email was just returned". Note that I contacted Fastmail's support and they don't have any trace of the mail: they think it never reached their server. Also note that I was able to create an account for this forum using the same email: I did get the confirmation email. Is my email blacklisted somewhere in some way ? Is there a way to get it out ? Thank you very much for your time.
Attached screenshots