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Can't find my junk mail folder

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  • 1 has this problem
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  • Last reply by McCoy

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I am looking for an email that the sender has said is sent. They suggest that it may be in my junk folder. However I think that is unlikely as emails from this sender have come in to my inbox before with no trouble. However I would like to be able to check my junk folder and I can't seem to find it. Thanks for any help. Timer888

I am looking for an email that the sender has said is sent. They suggest that it may be in my junk folder. However I think that is unlikely as emails from this sender have come in to my inbox before with no trouble. However I would like to be able to check my junk folder and I can't seem to find it. Thanks for any help. Timer888

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Hello timer888,

I'm sorry, but Firefox 'doesn't do' email .....

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

In case you use Thunderbird, you can post your question on their support forum :

https://support.mozilla.org/en-US/products/thunderbird

(click on 'Ask a Question' at the top of the page)