Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

left index pane in google news has disappeared

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

The left index pane (sidebar) in Google News has disappeared and I don't know how to get it back.

The left index pane (sidebar) in Google News has disappeared and I don't know how to get it back.

Chosen solution

I found the problem. For some reason the latest installation of Firefox reset the Windows screen resolution to 125%. By resetting back to 100%, I got the pane back.

Read this answer in context 👍 0

All Replies (4)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Chosen Solution

I found the problem. For some reason the latest installation of Firefox reset the Windows screen resolution to 125%. By resetting back to 100%, I got the pane back.

more options

David36FL said

I found the problem. For some reason the latest installation of Firefox reset the Windows screen resolution to 125%. By resetting back to 100%, I got the pane back.

That would be a Windows O/S scaling issue not really a FF problem.

more options

David36FL said

I found the problem.

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.