Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Netskope dialog box never goes away

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by SidSmokes

more options

A dialog box keeps asking me to "restart Firefox to complete Netskope Client Configuration" never goes away. Clicking either the X or OK restarts Firefox but the Netskope dialog box returns. Why is this happening and how do I fix this? Thanks

A dialog box keeps asking me to "restart Firefox to complete Netskope Client Configuration" never goes away. Clicking either the X or OK restarts Firefox but the Netskope dialog box returns. Why is this happening and how do I fix this? Thanks
Attached screenshots

All Replies (3)

more options

First, totally remove Netskope. Then get the full current installer.

more options

I think that's a great idea, but I don't know where it is so that I can remove it. It's not in the list of add-ons or extensions. Any suggestions?

more options

Nevermind, I found it in my installed programs in the control panel. I'll remove it there and see if that solves the problem.