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Secure Connection Failure Error Code SEC_ERROR_OCSP_INVALID_SIGNING_CERT This is the message What can I do to solve the problem? Thank you

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  • Last reply by Happy112

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Hi This is the first time that this has happened and I cannot access my hotmail account I do not know what to do to solve my problem Can you help?

Thanks

Hi This is the first time that this has happened and I cannot access my hotmail account I do not know what to do to solve my problem Can you help? Thanks

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Hi   !
The problem lies with Microsoft, whose servers   (in layman's terms)   send an expired assurance that their SSL certificate is still valid. Unfortunately it turns out that Firefox is the only browser checking for this on each secure https site it is loading. (whereas other browsers glance over that and only check for  : https://en.wikipedia.org/wiki/Extended_Validation_Certificate).


Disable OCSP   (for now) : Type in the address bar   about:config   (press Enter) (promise to be careful, if asked) Type and look for the preference : security.ssl.enable_ocsp_stapling and set it's value to   false

It is best to reset this pref via the right-click context menu to   true  once you are done with this website.


Also see : https://portal.office.com/servicestatus