I suddenly have lost history and bookmark functioning.
I am no longer able to -bookmark sites, -see my bookmarks on a bookmarks list, -see a list of history -get URL suggestions as I type
Also, the Omnibar has split back to 2 separate areas
Chosen solution
Hello,
Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button , click Help and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
If Safe Mode didn't help, try clicking on Restore Defaults as shown in - Customize Firefox controls, buttons and toolbars.
When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!
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I forgot to say that I have already checked that
-I am not in Privacy mode -it is not set to erase history -there is no malware -there are no new add-on's
Chosen Solution
Hello,
Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button , click Help and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
If Safe Mode didn't help, try clicking on Restore Defaults as shown in - Customize Firefox controls, buttons and toolbars.
When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!
Thank you, Scribe. I had skipped doing Safe Mode because I only had 3 add-on's that I knew and had used for a long time, and I thought I had checked everything else, but it worked!!