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Your connection is not secure The owner of outlook.live.com has configured their website improperly. To protect your information from being stolen

  • 4 replies
  • 12 have this problem
  • 1 view
  • Last reply by Thegap

Thegap
Thegap
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I have started to get the following mssg from Firefox after I've logged into my "hotmail/outlook" account. Scanned with malwarebytes & bitdefender. Everything can be okay for a while before this occurs. I have also had it on another computer. Using 49-0-1 ie up to date and on Win 10. The next day everything can be normal!!!! Has happened 3 - 4 times in the past few weeks. Been using hotmail/outlook for years.

Your connection is not secure

The owner of outlook.live.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

outlook.live.com uses an invalid security certificate.

The certificate is only valid for the following names: 

 *.google.com, *.android.com, *.appengine.google.com, *.cloud.google.com, *.google-analytics.com, *.google.ca, *.google.cl, *.google.co.in, *.google.co.jp, *.google.co.uk, *.google.com.ar, *.google.com.au, *.google.com.br, *.google.com.co, *.google.com.mx, *.google.com.tr, *.google.com.vn, *.google.de, *.google.es, *.google.fr, *.google.hu, *.google.it, *.google.nl, *.google.pl, *.google.pt, *.googleadapis.com, *.googleapis.cn, *.googlecommerce.com, *.googlevideo.com, *.gstatic.cn, *.gstatic.com, *.gvt1.com, *.gvt2.com, *.metric.gstatic.com, *.urchin.com, *.url.google.com, *.youtube-nocookie.com, *.youtube.com, *.youtubeeducation.com, *.ytimg.com, android.clients.google.com, android.com, g.co, goo.gl, google-analytics.com, google.com, googlecommerce.com, policy.mta-sts.google.com, urchin.com, www.goo.gl, youtu.be, youtube.com, youtubeeducation.com

Error code: SSL_ERROR_BAD_CERT_DOMAIN

I have started to get the following mssg from Firefox after I've logged into my "hotmail/outlook" account. Scanned with malwarebytes & bitdefender. Everything can be okay for a while before this occurs. I have also had it on another computer. Using 49-0-1 ie up to date and on Win 10. The next day everything can be normal!!!! Has happened 3 - 4 times in the past few weeks. Been using hotmail/outlook for years. Your connection is not secure The owner of outlook.live.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate. Learn more… Report errors like this to help Mozilla identify and block malicious sites outlook.live.com uses an invalid security certificate. The certificate is only valid for the following names: *.google.com, *.android.com, *.appengine.google.com, *.cloud.google.com, *.google-analytics.com, *.google.ca, *.google.cl, *.google.co.in, *.google.co.jp, *.google.co.uk, *.google.com.ar, *.google.com.au, *.google.com.br, *.google.com.co, *.google.com.mx, *.google.com.tr, *.google.com.vn, *.google.de, *.google.es, *.google.fr, *.google.hu, *.google.it, *.google.nl, *.google.pl, *.google.pt, *.googleadapis.com, *.googleapis.cn, *.googlecommerce.com, *.googlevideo.com, *.gstatic.cn, *.gstatic.com, *.gvt1.com, *.gvt2.com, *.metric.gstatic.com, *.urchin.com, *.url.google.com, *.youtube-nocookie.com, *.youtube.com, *.youtubeeducation.com, *.ytimg.com, android.clients.google.com, android.com, g.co, goo.gl, google-analytics.com, google.com, googlecommerce.com, policy.mta-sts.google.com, urchin.com, www.goo.gl, youtu.be, youtube.com, youtubeeducation.com Error code: SSL_ERROR_BAD_CERT_DOMAIN

All Replies (4)

Happy112
Happy112
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Hi   Would you take a look at this artice,   and in particular at the section   'The certificate is only valid for (site name)':
          http://mzl.la/17gSUcw

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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It's hard to understand why a Google server is in the mix...

On your network, are you using Google Public DNS instead of your service provider's DNS?

In case you haven't tried it before, the next time you see this, try clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.

(2) Remove your live.com cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

If you cannot access the dialog that way on a live.com site, you can open it on this site or any other site and edit the address in the box at the top to live.com to list out its cookies.

Then try reloading the page. Does that help?

Thegap
Thegap Question owner
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Happy112 said

Hi   Would you take a look at this artice,   and in particular at the section   'The certificate is only valid for (site name)':
          http://mzl.la/17gSUcw

Thanks Happy112. Read and tried to digest. Cannot by pass or take a chance. FF will not allow. surprised that no one else has come across this issue. Currently using the computer concerned and its okay!!!!!!

Thegap
Thegap Question owner
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jscher2000 said

It's hard to understand why a Google server is in the mix... On your network, are you using Google Public DNS instead of your service provider's DNS? In case you haven't tried it before, the next time you see this, try clearing your Firefox cache and deleting your saved cookies for the site. (1) Clear Firefox's Cache See: How to clear the Firefox cache If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress. (2) Remove your live.com cookies (save any pending work first). While viewing a page on the site, try either:
  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button
In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually. If you cannot access the dialog that way on a live.com site, you can open it on this site or any other site and edit the address in the box at the top to live.com to list out its cookies. Then try reloading the page. Does that help?

Thanks Jscher2000. Saved you article and will run through the suggestion the next time it occurs. Currently working normally. I cannot be unique with this problem!!!!!!!!!!!!!!!