Firefox displays only random text for www.facebook.com
The problem comes and goes, perhaps associated with version updates. It does not matter whether I try to open www.facebook.com or whether I try to open my Facebook page or follow any email links to Facebook. I have verified that Firefox is up to date, tried reloading (CTRL-F5) a Facebook page, tried clearing cache, rebooting. None of these worked. I have not encountered this with any other domain. Facebook displays just fine in MS Edge (which I would rather not use, except under duress). I am using Windows 10.
Chosen solution
hi vandives, unfortunately that will be caused by a fault in kaspersky security software on your device which meddles with your connections. the issue should be fixed by kaspersky already when you update its software to the latest version/signature.
in case this didn't work, please proceed like this:
- go to kaspersky Settings > Additional > Network > Traffic Processing and uncheck the "Inject script" setting.
- in addition, disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky and reboot your system afterwards.
https://forum.kaspersky.com/index.php?showtopic=351027
Read this answer in context 👍 0All Replies (2)
Chosen Solution
hi vandives, unfortunately that will be caused by a fault in kaspersky security software on your device which meddles with your connections. the issue should be fixed by kaspersky already when you update its software to the latest version/signature.
in case this didn't work, please proceed like this:
- go to kaspersky Settings > Additional > Network > Traffic Processing and uncheck the "Inject script" setting.
- in addition, disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky and reboot your system afterwards.
Thanks to philipp for a quick answer. I forced a version update, although auto-update is supposed to be active and found the problem solved. I suspect in the past, when I had this problem and it cleared itself up when I didn't have time to pursue it right away, it may have been just Kaspersky not catching up with Firefox updates.
I plan to implement the rest of the suggestions later, as I suspect they may be a more permanent solution.