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Email links have stopped working?

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

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Since the latest update a couple of days ago all links in emails have stopped working. Firefox is the default browser. Any ideas what's happened here?

P.S. I don't know where to find the version number.

Since the latest update a couple of days ago all links in emails have stopped working. Firefox is the default browser. Any ideas what's happened here? P.S. I don't know where to find the version number.

Chosen solution

rufford155 said

I don't know where to find the version number.

Type about:support in the address bar and press enter.

Your System Details shows; Windows 7 Firefox 43.0.2


It could be, in the message, the string was not flagged as a link. What happens when you place the mouse on it?

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Chosen Solution

rufford155 said

I don't know where to find the version number.

Type about:support in the address bar and press enter.

Your System Details shows; Windows 7 Firefox 43.0.2


It could be, in the message, the string was not flagged as a link. What happens when you place the mouse on it?

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Thanks for reply Fred. It wasn't the string 'cos it was a number of emails and they were OK in IE. I closed Firefox & reopened it and now they are OK ! A bit embarassing, sorry, but no idea what was wrong.

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What ever. Please flag your last post as Solved Problem so others will know.