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Can't get url heading

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  • Last reply by FredMcD

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Two issues:

One: mouse sometimes does not work when Firefox opens - works fine on all other programs and applications but not Firefox.

Two: FireFox header does not appear with the URL etc. - frustrating as I can't open preferences when the bar isn't there.

Two issues: One: mouse sometimes does not work when Firefox opens - works fine on all other programs and applications but not Firefox. Two: FireFox header does not appear with the URL etc. - frustrating as I can't open preferences when the bar isn't there.

Chosen solution

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.

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Chosen Solution

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.