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Prior to my last upgrade I was able to upload a 1.13mb xml to our remote server, but now I cannot using ver 42.0?

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  • Last reply by FredMcD

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I can upload the xml file using IE 11. I can also upload a .pdf file using Firefox as before as well. I have done all the clearing of cache steps, etc. but the problem remains. I have even uninstalled the program using "add remove program" via my control panel but the result still remains, I can not upload a simple .xml file and I was able to do so before my last upgrade.

I can upload the xml file using IE 11. I can also upload a .pdf file using Firefox as before as well. I have done all the clearing of cache steps, etc. but the problem remains. I have even uninstalled the program using "add remove program" via my control panel but the result still remains, I can not upload a simple .xml file and I was able to do so before my last upgrade.

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Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?