Some of my outlok.com folders are not showing up on Firefox, but they do appear using Chrome or Kindle.
Yesterday I opened my outlook.com account on my laptop with Firefox and several folders were missing. I checked my Kindle, and the folders appear there. I also opened e-mail with Chrome and they appear there. Seems to be a Firefox issue...? My laptop is running Vista.
Yesterday I opened my outlook.com account on my laptop with Firefox and several folders were missing. I checked my Kindle, and the folders appear there. I also opened e-mail with Chrome and they appear there. Seems to be a Firefox issue...? My laptop is running Vista.
All Replies (1)
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window