I tried to send a page and the 'installing social services' sequence required me to update to "at least version 29." However, my system is up to date. I do so religiously. So I thought I would send a support note to ask about that and the support sequence too fired back a message, "looks like your Firefox is out of date." I captured both that any my version info in the attached graphic. I have gone through several re-installs to clear this problem but it keeps happening. Why? I also see in the "educated guesses" of my system, below this note, that your system is showing my FF version as 26.0! Can a resident piece of malware hijack FF that badly to deny the updates from proceeding yet present a dialog that shows me as being on 37.0.1? I'm speculating here as this issue confuses me. By the way, I have used Kaspersky--also up to date--for ages. And I still was not able to send that page, so over to Chrome/Explorer I must go!