Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Embedded Flash videos don't work

  • 3 replies
  • 3 have this problem
  • 20 views
  • Last reply by FredMcD

more options

Since updating Firefox to 36, embedded Flash videos don't work. HTML5 and Flash videos on YouTube work fine. I have Click-To-Play enabled (disabling it didn't help too), but instead of a grey area with the message I just see a black area where the video is supposed to be. Does anyone else have this problem?

Since updating Firefox to 36, embedded Flash videos don't work. HTML5 and Flash videos on YouTube work fine. I have Click-To-Play enabled (disabling it didn't help too), but instead of a grey area with the message I just see a black area where the video is supposed to be. Does anyone else have this problem?

Chosen solution

I found the culprit. It was the extension Youtube Center. Thanks for your help anyway :)

Read this answer in context 👍 0

All Replies (3)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Chosen Solution

I found the culprit. It was the extension Youtube Center. Thanks for your help anyway :)

more options

That was very good work. Well Done.