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I updated shockwave recently and now videos won't play in firefox, it says the addon has stopped working

Posted

Can you tell me what version of shockwave I should have and how to update it so it works properly

Can you tell me what version of shockwave I should have and how to update it so it works properly

Chosen solution

Videos are often in formats other than just the ones FlashPlayer provides. The majority of Firefox users do use FlashPlayer. There will still be a lot of content requiring it unfortunately, so it depends on what you try to look at.

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Amazon MP3 Downloader Plugin 1.0.18
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • np-mswmp
  • Shockwave Flash 16.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:36.0) Gecko/20100101 Firefox/36.0

More Information

the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40227 answers

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Then download the latest Flash Plugin version from here: Select ''Plugin-based browsers'' - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.

Question owner

I think I may have solved this as I have removed all traces of adobe flash player from my computer and from Firefox and have added to Firefox the Windows media player Firefox plugin. It all seems to work OK now so can you just let me know if I have taken the right action or do I still need the dreaded Adobe plug in?

I think I may have solved this as I have removed all traces of adobe flash player from my computer and from Firefox and have added to Firefox the Windows media player Firefox plugin. It all seems to work OK now so can you just let me know if I have taken the right action or do I still need the dreaded Adobe plug in?
John99 971 solutions 13138 answers

Chosen Solution

Videos are often in formats other than just the ones FlashPlayer provides. The majority of Firefox users do use FlashPlayer. There will still be a lot of content requiring it unfortunately, so it depends on what you try to look at.

Videos are often in formats other than just the ones FlashPlayer provides. The majority of Firefox users do use FlashPlayer. There will still be a lot of content requiring it unfortunately, so it depends on what you try to look at.