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I clicked to see if my plug ins are up to date and they are no longer listed.

Posted

I clicked on: "Check to see if your plug ins are up to date" and all of the plug ins that I normally see are not listed at all now. I do not see any plug ins. I did not have this problem until today, and don't understand what happened. I appreciate any help that someone can provide. Thank you.

I clicked on: "Check to see if your plug ins are up to date" and all of the plug ins that I normally see are not listed at all now. I do not see any plug ins. I did not have this problem until today, and don't understand what happened. I appreciate any help that someone can provide. Thank you.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • Coupons, Inc. Coupon Printer 5.0.2.3
  • Google Update
  • Next Generation Java Plug-in 10.5.1 for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

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  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:35.0) Gecko/20100101 Firefox/35.0
  • Support URL: https://support.mozilla.org/1/firefox/35.0.1/WINNT/en-US/

Extensions

  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

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Graphics

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  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No

Question owner

This is not a reply to my own question, but additional information that includes a screen shot of what it looks like after I click on to see if my plug ins are up to date. As you can see, the listing of plug ins is missing. Thank you.

This is not a reply to my own question, but additional information that includes a screen shot of what it looks like after I click on to see if my plug ins are up to date. As you can see, the listing of plug ins is missing. Thank you.

Question owner

LindaEllis said

I clicked on: "Check to see if your plug ins are up to date" and all of the plug ins that I normally see are not listed at all now. I do not see any plug ins. I did not have this problem until today, and don't understand what happened. I appreciate any help that someone can provide. Thank you.

This is not solved!!!

''LindaEllis [[#question-1046367|said]]'' <blockquote> I clicked on: "Check to see if your plug ins are up to date" and all of the plug ins that I normally see are not listed at all now. I do not see any plug ins. I did not have this problem until today, and don't understand what happened. I appreciate any help that someone can provide. Thank you. </blockquote> This is not solved!!!
philipp
  • Top 25 Contributor
  • Moderator
5339 solutions 23578 answers

hi linda, this is a known bug on the website which is going to be resolved later today. the mozilla webops is working on it!

hi linda, this is a known bug on the website which is going to be resolved later today. the mozilla webops is working on it!