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Firefox causes "modem dialing sound" every 10 minutes, what is causing this?

Posted

hey all I need some help. I'm fairly computer literate but my hp envy with windows 8.1 running a shell for the start menu to act like windows 7 keeps making this horrid sound. It happens every 10 minutes. the jing vid plays the sound at about 2:53 second mark. If anyone can help me with this I would be grateful. BTW I have all windows sounds turned off. Sound happens when firefox is connected to internet. I have webroot and spybot so I don't know what this can be but I am losing my mind hearing it. Not joining live hangouts etc because of it. I may have mentioned that this happens in chrome as well but it does not. I have refreshed my firefox and it is a temporary fix. I don't know what the catalyst is that causes it to start again.

http://screencast.com/t/ZRplbpOvQkcy

hey all I need some help. I'm fairly computer literate but my hp envy with windows 8.1 running a shell for the start menu to act like windows 7 keeps making this horrid sound. It happens every 10 minutes. the jing vid plays the sound at about 2:53 second mark. If anyone can help me with this I would be grateful. BTW I have all windows sounds turned off. Sound happens when firefox is connected to internet. I have webroot and spybot so I don't know what this can be but I am losing my mind hearing it. Not joining live hangouts etc because of it. I may have mentioned that this happens in chrome as well but it does not. I have refreshed my firefox and it is a temporary fix. I don't know what the catalyst is that causes it to start again. http://screencast.com/t/ZRplbpOvQkcy

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More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

That sounds like it may be an extension. Try Refreshing Firefox to see if that helps. Refresh Firefox - reset add-ons and settings

That sounds like it may be an extension. Try Refreshing Firefox to see if that helps. [[Refresh Firefox - reset add-ons and settings]]

Question owner

efhale said

hey all I need some help. I'm fairly computer literate but my hp envy with windows 8.1 running a shell for the start menu to act like windows 7 keeps making this horrid sound. It happens every 10 minutes. the jing vid plays the sound at about 2:53 second mark. If anyone can help me with this I would be grateful. BTW I have all windows sounds turned off. Sound happens when firefox is connected to internet. I have webroot and spybot so I don't know what this can be but I am losing my mind hearing it. Not joining live hangouts etc because of it. I may have mentioned that this happens in chrome as well but it does not. I have refreshed my firefox and it is a temporary fix. I don't know what the catalyst is that causes it to start again. http://screencast.com/t/ZRplbpOvQkcy

Tyler Downer said

That sounds like it may be an extension. Try Refreshing Firefox to see if that helps. Refresh Firefox - reset add-ons and settings

Last sentence in above request for help states, "I have refreshed my firefox and it is a temporary fix. I don't know what the catalyst is that causes it to start again." So, yes it helps but only temporarily. I have refreshed numerous times.

''efhale [[#question-1043639|said]]'' <blockquote> hey all I need some help. I'm fairly computer literate but my hp envy with windows 8.1 running a shell for the start menu to act like windows 7 keeps making this horrid sound. It happens every 10 minutes. the jing vid plays the sound at about 2:53 second mark. If anyone can help me with this I would be grateful. BTW I have all windows sounds turned off. Sound happens when firefox is connected to internet. I have webroot and spybot so I don't know what this can be but I am losing my mind hearing it. Not joining live hangouts etc because of it. I may have mentioned that this happens in chrome as well but it does not. I have refreshed my firefox and it is a temporary fix. I don't know what the catalyst is that causes it to start again. http://screencast.com/t/ZRplbpOvQkcy </blockquote> ''Tyler Downer [[#answer-682949|said]]'' <blockquote> That sounds like it may be an extension. Try Refreshing Firefox to see if that helps. [[Refresh Firefox - reset add-ons and settings]] </blockquote> Last sentence in above request for help states, "I have refreshed my firefox and it is a temporary fix. I don't know what the catalyst is that causes it to start again." So, yes it helps but only temporarily. I have refreshed numerous times.
Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

If that's the case, then you are likely making some change after each refresh that causes this. Either installing an extension or something.

Also, scan for malware, Troubleshoot Firefox issues caused by malware. Some malware does nothing except random sounds (I've heard some that sound like squealing pigs, etc.)

If that's the case, then you are likely making some change after each refresh that causes this. Either installing an extension or something. Also, scan for malware, [[Troubleshoot Firefox issues caused by malware]]. Some malware does nothing except random sounds (I've heard some that sound like squealing pigs, etc.)
philipp
  • Top 25 Contributor
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5304 solutions 23418 answers

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

hello, could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
cor-el
  • Top 10 Contributor
  • Moderator
17467 solutions 157838 answers

Do you have an external modem or a built-in software modem?

Do you have an external modem or a built-in software modem?