While working several new tabs can be opened and made active. Why?
Something is opening new tabs and windows in Firefox and making them active. I suspect cookies. I tried the 2 ways to remove all cookies. They reappear. I have reset Firefox. I have cleared all cache. I have run scans from Zonealarm and PC Matic. So three questions. Is something in the registry causing this? Has anyone had this and know what caused it? How do I remove all cookies? Thanks for your time. Keith
Chosen solution
I checked on extensions and found both
lEssa2Paay 1.9 (im@s.edu) toPbuyer 4.1 (Sd@Coq.net)
I removed them and the popups seem to have stopped. So thank you for your advice. I will monitor closely. Keith 'I have added a copy of one of the scams that opened in new tabs.' (1) Windows Firefox Browser Warning:
You might be infected with adware / spyware virus
Your location: Bristol, B7 United Kingdom Your IP address: 90.200.89.122 (Privacy Breached) Your ISP: Sky Broadband
What you must do: Call (0800) 808-5581 immediately. Fast assistance with removing viruses. (Toll-FREE, High Priority Call Line) More about the virus: Seeing these pop-up's means that you may have a virus installed on your computer which puts the security of your personal data at a serious risk. It's strongly advised that you call the number above and get your computer fixed before you continue using your internet, especially for shopping
Possible Privacy Breach if virus not removed immediately:
Data exposed to risk: 1. Your credit card details and banking information
2. Your e-mail passwords and other account passwords
3. Your Facebook, Skype, AIM, ICQ and other chat logs
4. Your private photos, family photos and other sensitive files
5. Your webcam could be accessed remotely by stalkers with a VPN virus
Read this answer in context 👍 0All Replies (5)
Sounds like Malware.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
Hi, Thanks for your time. MS Safety Scanner did not work . Error message msert.exe is not a valid win32 app. I downloaded and ran MalwareBytes Anti-Malware and Anti exploit as well as MS Security Essentials. Malware was highlighted. It was quarantined. I started Firefox. In the last 30 mins three new tabs were opened and made active. Each wanted to load cookies which I denied and then cancelled the tabs. The problem is not yet resolved. Any other thoughts? Keith
You can check for recently installed suspicious or unknown extensions.
- lEssa2Paay 1.9 (im@s.edu)
- toPbuyer 4.1 (Sd@Coq.net)
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
Chosen Solution
I checked on extensions and found both
lEssa2Paay 1.9 (im@s.edu) toPbuyer 4.1 (Sd@Coq.net)
I removed them and the popups seem to have stopped. So thank you for your advice. I will monitor closely. Keith 'I have added a copy of one of the scams that opened in new tabs.' (1) Windows Firefox Browser Warning:
You might be infected with adware / spyware virus
Your location: Bristol, B7 United Kingdom Your IP address: 90.200.89.122 (Privacy Breached) Your ISP: Sky Broadband
What you must do: Call (0800) 808-5581 immediately. Fast assistance with removing viruses. (Toll-FREE, High Priority Call Line) More about the virus: Seeing these pop-up's means that you may have a virus installed on your computer which puts the security of your personal data at a serious risk. It's strongly advised that you call the number above and get your computer fixed before you continue using your internet, especially for shopping
Possible Privacy Breach if virus not removed immediately:
Data exposed to risk: 1. Your credit card details and banking information
2. Your e-mail passwords and other account passwords
3. Your Facebook, Skype, AIM, ICQ and other chat logs
4. Your private photos, family photos and other sensitive files
5. Your webcam could be accessed remotely by stalkers with a VPN virus
Still no more popups or new tabs. Deleting those extensions seems to have worked. Thanks. Keith