Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Video wont work on y mail or youtube

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by guigs

billybluesky
billybluesky
more options

Hiya i`m having problems playing videos iv`e tried youtube and yahoo i dont know if it`s my laptop or my browser

Hiya i`m having problems playing videos iv`e tried youtube and yahoo i dont know if it`s my laptop or my browser

All Replies (1)

guigs
guigs
more options

Hi billy, Thank you for your question, I understand that there is some trouble with YouTube videos. In order to determine if it's the browser or the computer please see if it also happens in safe mode when you visit the site. This will disable hardware acceleration temporarily. Close Firefox and hit Shift while clicking on the icon.