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Video wont work on y mail or youtube

Posted

Hiya i`m having problems playing videos iv`e tried youtube and yahoo i dont know if it`s my laptop or my browser

Hiya i`m having problems playing videos iv`e tried youtube and yahoo i dont know if it`s my laptop or my browser

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • Google Update
  • Shockwave Flash 15.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.11
  • 5.1.30514.0
  • Picasa plugin
  • GEPlugin
  • BT DesktopHelp plug-in for Mozilla Browsers
  • BT Management plug-in for Mozilla Browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 33.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.5 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • avast! Online Security 9.0.2021.112 (wrc@avast.com)
  • Google search link fix 1.4.9 (jid0-XWJxt5VvCXkKzQK99PhZqAn7Xbg@jetpack)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Easy YouTube Video Downloader 7.0 ({c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}) (Inactive)
  • Garmin Communicator 4.1.0 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E}) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Motive Extension 1.0 (mcciwbch@motive.com) (Inactive)
  • Skype Click to Call 6.12.0.13601 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Mobility Radeon HD 3470
  • adapterDescription2:
  • adapterDeviceID: 0x95c4
  • adapterDeviceID2:
  • adapterDrivers: atidxx32 atidxx64 atiumdag atiumdva atiumd64 atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'9.6']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.23200
  • driverDate: 4-7-2008
  • driverDate2:
  • driverVersion: 8.477.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'9.6']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'9.6']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.privatebrowsing.dont_prompt_on_enter: True
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141023194920
  • browser.startup.homepage_override.buildID: 20141023194920
  • browser.startup.homepage_override.mstone: 33.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 33.0.1
  • font.internaluseonly.changed: False
  • media.gmp-gmpopenh264.lastUpdate: 1413483121
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1414415546
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1414361196
  • places.history.expiration.transient_current_max_pages: 80377
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 2
  • plugin.state.npctrl: 2
  • plugin.state.npdeployjava: 0
  • plugin.state.npgarmin: 1
  • plugin.state.nppicasa: 2
  • privacy.cpd.offlineApps: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 4
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1411929606

Misc

  • User JS: Yes
  • Accessibility: No
guigs 1072 solutions 11697 answers

Hi billy, Thank you for your question, I understand that there is some trouble with YouTube videos. In order to determine if it's the browser or the computer please see if it also happens in safe mode when you visit the site. This will disable hardware acceleration temporarily. Close Firefox and hit Shift while clicking on the icon.

Hi billy, Thank you for your question, I understand that there is some trouble with YouTube videos. In order to determine if it's the browser or the computer please see if it also happens in safe mode when you visit the site. This will disable hardware acceleration temporarily. Close Firefox and hit Shift while clicking on the icon.