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Video wont work on y mail or youtube

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  • 1 has this problem
  • Last reply by guigs

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Hiya i`m having problems playing videos iv`e tried youtube and yahoo i dont know if it`s my laptop or my browser

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Hi billy, Thank you for your question, I understand that there is some trouble with YouTube videos. In order to determine if it's the browser or the computer please see if it also happens in safe mode when you visit the site. This will disable hardware acceleration temporarily. Close Firefox and hit Shift while clicking on the icon.