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Why isn't yahoo mail sign in page not loading from any browsers on desktop?

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  • Last reply by FredMcD

chaosbleeds21
chaosbleeds21
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I am experiencing this problem from yesterday where the page stops loading when I click on yahoo mail. It stops right at the sign in page with a blank page, thus I am unable to access yahoo mail. I have tried different browsers and even different users, after clearing cache, cookies and internet history. I did notice I am able to access yahoo mail without any trouble from a different pc altogether and from a mobile device. I assumed the problem would be fixed overnight but it's still not working. I have never experienced this problem before. Please help. Thank you.

I am experiencing this problem from yesterday where the page stops loading when I click on yahoo mail. It stops right at the sign in page with a blank page, thus I am unable to access yahoo mail. I have tried different browsers and even different users, after clearing cache, cookies and internet history. I did notice I am able to access yahoo mail without any trouble from a different pc altogether and from a mobile device. I assumed the problem would be fixed overnight but it's still not working. I have never experienced this problem before. Please help. Thank you.

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.