Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Webpages don't load properly - Blue letters and no images.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

Tolord
Tolord
more options

hello Im trying to fix this problem for some time and i really dunno how to do it it started happening to me when i got windows 8 so i really dunno how to fix i even tried to format the pc again to see if it would work and it worked for some hours but now it started again , when i load facebook , youtube etc the videos or images don't show up and there is only a white page with black letters/blue letters ( Hyperlinks ) . I would really appreciate if someone could help me because this is really annoying i really tried to fix it by my self but i couldnt . Thanks 

Printscreens 
 facebook: http://prntscr.com/425tl7 


 etc...
hello Im trying to fix this problem for some time and i really dunno how to do it it started happening to me when i got windows 8 so i really dunno how to fix i even tried to format the pc again to see if it would work and it worked for some hours but now it started again , when i load facebook , youtube etc the videos or images don't show up and there is only a white page with black letters/blue letters ( Hyperlinks ) . I would really appreciate if someone could help me because this is really annoying i really tried to fix it by my self but i couldnt . Thanks Printscreens facebook: http://prntscr.com/425tl7 <!-- youtube: http://prntscr.com/425w2f Commented out Screenshot as it shows your e-mail--> etc...

Modified by Moses

All Replies (2)

Moses
Moses
  • Moderator
more options

If images are missing then check that you aren't blocking images from some domains.

  • Press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.
  • Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
  • Check "Tools > Page Info > Media" for blocked images
  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a check-mark then remove this check-mark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window