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I can't login to Persona

  • 1 reply
  • 1 has this problem
  • 37 views
  • Last reply by guigs

mejoe
mejoe
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I tried to setup an account with Mozilla Persona today. I have two email accounts (one with Gmail, the other with Outlook.com). I entered an email address, a password, entered the password again. I got a link in my email asking to confirm my account, but when I clicked on the link in my email, I got redirected to a page on the Mozilla Persona page saying there was a problem with my login signup link, and apparently asking if my email had been registered before. I tried this several times over, cleared my cache, enabled and disabled cookies, but nothing. I even logged into my old AIM account to see if it might work there. Nothing. The same message in Chrome, Firefox and Safari.

I tried to setup an account with Mozilla Persona today. I have two email accounts (one with Gmail, the other with Outlook.com). I entered an email address, a password, entered the password again. I got a link in my email asking to confirm my account, but when I clicked on the link in my email, I got redirected to a page on the Mozilla Persona page saying there was a problem with my login signup link, and apparently asking if my email had been registered before. I tried this several times over, cleared my cache, enabled and disabled cookies, but nothing. I even logged into my old AIM account to see if it might work there. Nothing. The same message in Chrome, Firefox and Safari.

All Replies (1)

guigs
guigs
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Hi mejoe,

I am sorry to hear that there is some trouble confirming the email for your persona. If it has already been registered, or that is what it is saying, if you use the same account and click the reset your password, does the link do the same thing?

Please also see: How do I manage my Persona account?