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NYTimes.com returns this message on login only on Firefox "The page isn't redirecting properly Firefox has detected that the server is redirecting the request

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

Chilen
Chilen
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Only when using Firefox NTTimes.com will show the main page but when I click on a headline to view an article I am directed to sign in again and then I get the following message:

"The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete. 

   This problem can sometimes be caused by disabling or refusing to accept cookies"

I went to tools>options>privacy and it is set to "Use custom settings for history" and "Accept third party cookies - always" and I specifically allowed cookies from NTTimes.com to no avail.

This site works properly with Chrome and IE.

Only when using Firefox NTTimes.com will show the main page but when I click on a headline to view an article I am directed to sign in again and then I get the following message: "The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies" I went to tools>options>privacy and it is set to "Use custom settings for history" and "Accept third party cookies - always" and I specifically allowed cookies from NTTimes.com to no avail. This site works properly with Chrome and IE.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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What cookie settings do you use?

In case you use the "ask me" setting then try to allow cookies generally (e.g. until I close Firefox).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)