common forum responses

<!-- This file contains the basic structure of Canned responses that are being used in the forums. Make sure to follow the heading structure and to only post links to the responses here. Marker explanation: Add a pound(#) after the link followed by one or more of the following markers to restrict canned responses usage to specific groups: a: Admin c: Contributor m: Moderators Default: acm (if nothing is specified) --> {note} '''Note:''' This document is used as a listing for the canned responses tool. See the [[Create or improve common forum responses]] article for guidelines. {/note} __TOC__ == Add-ons== [[Forum response - Blocked Add-ons|Blocked Add-ons]] [[Forum Response - Installing an extension|Installing an extension]] [[Forum Response - Uninstalling an extension|Uninstalling an extension]] [[Forum Response - Switch to previous theme|Switch to previous theme]] [[Forum response - Search and Homepage issues after Add-on break | Search and homepage issues caused by add-on issues]] [[Forum response -Settings for themes | Settings for themes]] [[Forum response - Containers add-ons may reset | Containers add-ons may reset]] == Bookmarks == [[Forum Response - Lost Bookmarks | Lost Bookmarks]] [[Forum Response - Recover bookmarks after update|Recover bookmarks and other profile data missing after update]] [[Forum response - Bookmark folders missing in Firefox Quantum|Add Bookmarks Menu toolbar icon to show missing bookmark folders]] == Cache and Cookies == [[Forum Response - Clear cache and cookies|Clear cache and cookies]] [[Forum Response - Bypass the cache|Reload a site and bypass the cache]] == Common troubleshooting steps == [[Forum Response - Starting Firefox in Safe Mode |Starting Firefox in Safe Mode]] [[Forum Response - Disable hardware acceleration|Disable hardware acceleration in Firefox]] [[Forum Response - Get troubleshooting information|Get troubleshooting information]] [[Forum Response - Clean reinstall|Clean reinstall of Firefox]] [[Forum Response - Refresh Firefox|Refresh Firefox - reset defaults]] == Crashes == [[Forum Response - Firefox crashes | Firefox crashes]] [[Forum Response - Firefox crashes when you open it (Windows)|Firefox crashes when you open it (Windows)]] [[Forum Response - Firefox crashes when you open it (Mac)|Firefox crashes when you open it (Mac)]] == Forum information and requests== [[Forum Response - Volunteers|Volunteers (and how to submit feedback)]] [[Forum Response - Problem Resolved|Problem Resolved]] [[Forum Response - Create A New Thread|Create A New Thread]] [[Forum Response - Creating a screenshot|Create a screenshot]] == General == [[Forum Response - About_config|Open about_config (Firefox Configuration Editor)]] [[Forum Response - Customizing Firefox|userChrome CSS edit warning]] [[Forum Response - Zoom feature|Zoom feature]] [[Forum Response - Missing Toolbar|Missing toolbar and customizing Firefox]] [[Forum Response - Turning off auto-update|Turn off Firefox automatic update]] [[Forum response - I found a fake Firefox update | I found a fake Firefox update]] [[Forum Response - Malware (Windows Only)|Malware (Windows Only)]] [[Forum Response - Disable Javascript|Disable JavaScript]] [[Forum Response - Mixed Content|Mixed Content]] [[Forum Response - Websites will not load after Firefox update|Websites will not load after Firefox update]] [[Forum response - Enhanced Tracking Protection|What is Enhanced Tracking Protection (ETP)]] [[Forum Response - Choose another reader for PDF files|Choose another PDF reader]] <!-- Obsolete content parking lot [[Forum Response - What does the "i" in the address bar mean? | I-icon in address bar]] [[Forum response - 64 bit Firefox on Windows|64 bit Firefox on Windows]] [[Forum response - Monitor test | Firefox Monitor test]] --> == Hot Topics == [[Forum response - Estonian ID card system broken|Estonian ID card system broken]] [[Forum Response - Shield Study Opt in/out Option|Shield Study Opt in/out Option]] [[Forum response - antiracist stories | Antiracist Pocket Stories]] [[Forum response - Lockwise authentication | Lockwise/Firefox asks for OS login when accessing passwords]] <!-- Obsolete content parking lot [[Forum response - Quantum Default Homepage|Quantum Default Homepage]] [[Forum Response - Quantum's New Look, Where can I find ...|Quantum's New Look, Where can I find ...]] --> == Flash Plugin== [[Forum Response - Flash End of Life|Flash End of Life]] [[Forum Response - Flash problems|Flash problems]] [[Forum Response - Disable hardware acceleration in Flash Player|Disable hardware acceleration in Flash]] == Printing and print preview == [[Forum Response - Check print margins|Check print margins]] [[Forum response - Print preview issue|Print preview issue in 81]] == Search == [[Forum response - Add Yahoo Search to Firefox|Add Yahoo Search to Firefox]] [[Forum Response - Search Hijacker|Search Hijacker]] [[Forum Response - Changing the default search engine|Changing default search engine]] == Firefox for Android == <!-- Please place links to your Firefox for Android canned responses here --> [[Forum response - Add ons problems and requests on Firefox for Android]] [[Forum response - Basic Browsing Issues on Firefox for Android]] [[Forum Response Android - No Firefox for Symbian, Windows Phone, etc|No Firefox for Symbian, Windows Phone, etc (Android)]] [[Forum Response Android - Start screen (home page) customization|Customizing the start screen (home page) (Android)]] <!-- Obsolete content parking lot [[Forum Response - Android Turn on Family Friendly Browsing|Turn on Family Friendly Browsing (Android)]] [[Forum Response Android - Clear Cache and Cookies|Clear cache and cookies (Android)]] [[Forum Response Android - Add Quit back|Add Quit back (Android)]] --> ==Firefox for iOS== <!--"visit this page" link https://fxos-ios-browser.ideas.aha.io/ideas/new isn't working. [[Forum response - feature requests for firefox for ios | Feature requests for Firefox for iOS]] --> [[Forum response - Missing bookmark star on iOS]] <!-- Obsolete content parking lot ==Firefox Preview / Mozilla Firefox Browser== [[Forum response - Firefox Preview name change | Firefox Preview appears as Mozilla Firefox Browser]] --> <!--==Firefox OS== [[Forum Response - Submit feedback to Advocacy Team| Submit feedback to User Advocacy]] [[Forum Response - Trouble Surfing Web Firefox OS|Surfing the web issue (Firefox OS)]] [[Forum Response - Reset your device|Reset the phone (Firefox OS)]] [[Forum Response - Check for updates Firefox OS|Update the phone (Firefox OS)]] [[Forum Response - Firefox OS Carrier Contact|Contact your Carrier (Firefox OS)]] [[Forum Response - Place of purchase contact Firefox OS|Contact Place of Purchase (Firefox OS)]] [[Forum Response - Reboot device Off and On|Restart the device (Firefox OS) ]] [[Forum Response - Reboot with battery pull|Soft reset of the device (Firefox OS)]] [[Forum Response - Request Firefox OS Info|Request More Information (Firefox OS)]] [[Forum response - Voice Recording (Firefox OS) | Voice Recording (Firefox OS)]] [[Forum response - Media Formats Supported (Firefox OS) | Media Formats Supported on Firefox OS]] [[Forum response - Porting Firefox OS to my Android (Firefox OS) | Porting Firefox OS to my Android]] [[Forum Response - Compatible Applications from Android and iPhone (Firefox OS) | Compatible Applications from Android and iPhone]] [[Forum response - WPA-EAP Wi-Fi does not work (Firefox OS) | WPA-EAP Wi-Fi does not work (Firefox OS)]] [[Forum response - Import Contacts (Firefox OS)| Import Contacts (Firefox OS)]] [[Forum response - Updating ZTE Open C (Firefox OS) | Updating ZTE Open C (Firefox OS)]]--> ==Thunderbird== [[Forum Response - Clean Reinstall (Thunderbird) | Clean Reinstall (Thunderbird)]] [[Forum Response - Troubleshooting Thunderbird using Safe Mode | Troubleshooting Thunderbird using Safe Mode]] [[Forum Response - Asking for Troubleshooting Information (Thunderbird) | Asking for Troubleshooting Information (Thunderbird)]] [[Forum Response - Missing Email | Missing email (Thunderbird)]] == Firefox Private Network == [[Forum response - Firefox Private Network feedback | Report issues/feedback]] [[Forum response - Can I use Private Network when I travel? | Using Private Network while traveling]] [[Forum response - Does Firefox Private Network work on my phone, tablet, or other devices? | Compatible devices]] [[Forum response - Is it safer to shop or log in to my bank on public Wi-Fi if I have Firefox Private Network? | Is it safe to shop or bank online with Private Network?]] [[Forum response - Is Firefox Private Network free? | Is Private Network free?]] [[Forum response - How is Private Network different than private browsing or Incognito mode? | How is Private Network different from incognito mode or private browsing?]] [[Forum response - How is Firefox Private Network different than a VPN? | How is Private Network different from a VPN?]] [[Forum response - What does Firefox Private Network protect me against? | What does Private Network protect me against?]] [[Forum response - Will I have to pay for Firefox Private Network? | Will I have to pay for Firefox Private Network?]] [[Forum response - Firefox Private Network for mobile | Will Firefox Private Network be available on mobile?]] == Firefox Accounts and Sync== [[Forum Response - Sync not a backup service | Sync not a backup service]] [[Forum Response - Forced Sync after a failed Sync | Forced Sync after a failed Sync]] [[Forum Response - Firefox Sync Verification Email FAQs|Firefox Account sign-in and Sync Verification Email FAQs]] [[Forum response - Unauthorized access to Firefox Accounts and Sync|Unauthorized access to Firefox Accounts and Sync]] == Firefox Better Web == [[Forum response - Firefox Better Web with Scroll | Firefox Better Web with Scroll]] == Firefox Send and Firefox Notes == [[Forum response - Firefox Send and Firefox Notes Decommission | Firefox Send and Firefox Notes Decommission]]

Add-ons

Blocked Add-ons

Installing an extension

Uninstalling an extension

Switch to previous theme

Search and homepage issues caused by add-on issues

Settings for themes

Containers add-ons may reset

Bookmarks

Lost Bookmarks

Recover bookmarks and other profile data missing after update

Add Bookmarks Menu toolbar icon to show missing bookmark folders

Cache and Cookies

Clear cache and cookies

Reload a site and bypass the cache

Common troubleshooting steps

Starting Firefox in Safe Mode

Disable hardware acceleration in Firefox

Get troubleshooting information

Clean reinstall of Firefox

Refresh Firefox - reset defaults

Crashes

Firefox crashes

Firefox crashes when you open it (Windows)

Firefox crashes when you open it (Mac)

Forum information and requests

Volunteers (and how to submit feedback)

Problem Resolved

Create A New Thread

Create a screenshot

General

Open about_config (Firefox Configuration Editor)

userChrome CSS edit warning

Zoom feature

Missing toolbar and customizing Firefox

Turn off Firefox automatic update

I found a fake Firefox update

Malware (Windows Only)

Disable JavaScript

Mixed Content

Websites will not load after Firefox update

What is Enhanced Tracking Protection (ETP)

Choose another PDF reader

Hot Topics

Estonian ID card system broken

Shield Study Opt in/out Option

Antiracist Pocket Stories

Lockwise/Firefox asks for OS login when accessing passwords

Flash Plugin

Flash End of Life

Flash problems

Disable hardware acceleration in Flash

Printing and print preview

Check print margins

Print preview issue in 81

Search

Add Yahoo Search to Firefox

Search Hijacker

Changing default search engine

Firefox for Android

Forum response - Add ons problems and requests on Firefox for Android

Forum response - Basic Browsing Issues on Firefox for Android

No Firefox for Symbian, Windows Phone, etc (Android)

Customizing the start screen (home page) (Android)

Firefox for iOS

Forum response - Missing bookmark star on iOS

Thunderbird

Clean Reinstall (Thunderbird)

Troubleshooting Thunderbird using Safe Mode

Asking for Troubleshooting Information (Thunderbird)

Missing email (Thunderbird)

Firefox Private Network

Report issues/feedback

Using Private Network while traveling

Compatible devices

Is it safe to shop or bank online with Private Network?

Is Private Network free?

How is Private Network different from incognito mode or private browsing?

How is Private Network different from a VPN?

What does Private Network protect me against?

Will I have to pay for Firefox Private Network?

Will Firefox Private Network be available on mobile?

Firefox Accounts and Sync

Sync not a backup service

Forced Sync after a failed Sync

Firefox Account sign-in and Sync Verification Email FAQs

Unauthorized access to Firefox Accounts and Sync

Firefox Better Web

Firefox Better Web with Scroll

Firefox Send and Firefox Notes

Firefox Send and Firefox Notes Decommission