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Bis consultants program stopped working on Firefox

alphonsobellinni

Bis consultants mapping program used by my appraisal district has suddenly quit working in Firefox.

Will not load the maps.

Bug in latest version of Firefox???

Works correctly in the Brave browser.

Bis consultants mapping program used by my appraisal district has suddenly quit working in Firefox. Will not load the maps. Bug in latest version of Firefox??? Works correctly in the Brave browser.

Όλες οι απαντήσεις (5)

Hey there, please do the following steps and let us know if there is still a problem. Hi,

Sorry you experience that. Here are some standard troubleshooting steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.

Does any of the above help? Looking forward to your update on how it goes!

Tried 1 thru 4. No luck. I think this problem started about two or three versions ago. I'll just use the Brave browser for the time being.

Do you have publicly accessible steps to reproduce this issue?

Don't understand your question. Please elaborate.

How can we reproduce this issue?

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