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no connection with gmail

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When opening FF tries to get connection with my gmail account but doesn't succeed. Connection with the internet is ok. Then i tried to 'refresh firefox' But there doesn't appear such a button on the Troubleshootinginfo page. Should i delete all the items in my folder with profile files? What happesn then?

When opening FF tries to get connection with my gmail account but doesn't succeed. Connection with the internet is ok. Then i tried to 'refresh firefox' But there doesn't appear such a button on the Troubleshootinginfo page. Should i delete all the items in my folder with profile files? What happesn then?

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What happens when you try to link to Gmail? Error messages?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?