Φόρουμ υποστήριξης - Firefox

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.

Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account.

In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on accounts.firefox.com but of course making any change requires that I put in the code that was sent via email.

I attempted to download Lockwise and again prompted to enter the code sent via email.

So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.

Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done.

the app doesnt open at all it just flickers a white screen or an error box for a femto second then nothing happens tried to open in administrator mode still nothing i removed all my profiles and unistalled a lot of times but still nothing happens i try to open in troubleshoot mode but it doesnt open..

i had problems with a bios update very long ago and i am working on legacy mode rn but it didnt effect firefox then idk if it has to do anything with the problem

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who do I contact to either get my account deleted so I can start again, or get an account reset option set to my e-mail address? Ultimately none of my devices are logged in, and I cannot find my backup code.

The impression I have so far is that you have to sign in with another e-mail account (which is what I have done now), but this is not the e-mail account I want to use.

If Mozilla are storing my name and contact details for the sign in, would the best route be a formal request for deletion of personal data?

Thanks

I updated to the latest version of Zoom on Aug. 31 - as directed by my university. Immediately experienced issues using Zoom, and using MyLearningSpace aka Brightspace aka Desire2Learn.

Issue with Zoom: When I'm in a class (Zoom meeting), if I share screen, the Show Video panel option is now gone. Completely disappeared. When I stop screen sharing, the Video Panel comes back, and the option to hide or show it returns to the menu. Unfortunately, this is a nightmare for me - I can either show my students their slides, or I can see them to answer their hands up. I can't do both - which obviously I need to be able to do. So I basically can't run class on Firefox now. My uni IT has no idea what is causing this or how to fix it.

My uni IT keeps telling me, over and over, "Stop using Firefox. Use Chrome." I don't want to stop using Firefox, though. I've used it for decades and I believe in the product.

I asked over an a Zoom community forum, and several Firefox users replied that they are having the same problem. I can forward that thread, if it's helpful.

I am using the latest version of Firefox.

Thank you for any suggestions.

Firefox 92.0.1 in Windows 10 Pro x64 will not play any audio. I have Opera, Edge, and Chrome installed and they all play audio just fine. I have done the following:

- Disabled all extensions - right clicked the volume icon to open the volume mixer and made sure Firefox volume was set correctly

       (at same level as everything else) (see attached picture)

- went into settings -> sound -> advanced sound options -> App volume and device preferences and

       made sure Firefox was set to Default (just like all the other browsers) (see attached picture)

- Uninstalled / reinstalled firefox - Created a brand new profile, from scratch - Reinstalled my sound drivers and NVIDIA video driver - restarted windows

How do I fix this problem?

Всем привет. Почему-то абсолютно на всех вебстраницах шрифт выглядит максимально уродливо. Где то полутонкие буквы, где то они и вовсе съезжают друг на друга. В некоторых местах длинный дефис превращается в "Ч". С шрифтами игрался, ничего не помогло. Попробовал еще пару браузеров - там все нормально. На скриншоте пример из firefox и из другого браузера.

Firefox leaves full-screen mode when window manager remaps window to be in a frame and re-sizable.

In the window-manager that I use (KDE plasma), I can ask the window-manager to exit full-screen mode, without telling the window. This allows me to tell a window to be in full-screen mode, while in a framed window. I have attached a screen-shot of chrome showing a youtube video. Both youtube and the chrome are in full screen mode, however the window manager has re-sized it and added decorations (title-bar&frame), and is allowing me to resize, move, minimize, maximize, etc.

This works for every program that I have used (that has a full-screen mode). However it is not working for Firefox. It seems that Firefox is triggering off of the wrong event.

My guess: the window-manager sets NET_WM_STATE_FULLSCREEN to enter full-screen, and would normally clear this attribute to exit full screen. When we exit full-screen, but stay in full-screen mode, the attribute is not cleared. However Firefox is triggering off of something else such as a re-size event.

Use-case: What I am trying to do

1. Enter full screen mode: browser hiders tab-bar, and address bar, maybe web-page changes layout (e.g. you-tube resizes video player to fill window)
2. Tell Window-manager to leave full-screen-mode, but not inform browser (or other app). Browser is now still hiding tab-bar, address-bar, site is till showing video in whole-window, but window can be moved and re-sized.

This works for every other app that I have user. (Some apps don't have full-screen-mode, so this does not apply to them. But it works for all that do have it.)

Hello Team,

There are two things which have been missing out from Firefox for many years.

1. Allow the Add-ons for (only) Private mode - Extra Protection. There are many Add-ons which I am only comfortable running in Private mode. There has to 3 options in the settings to choose; enable add-ons in Standard Mode, Private Mode or in Both.

2. Useless History - Unnecessary Overhead on Disk and Memory. There are many websites for which I don't want them to have a History such as Google Search; Gmail; Outlook; Twitter; YouTube, etc by obviously running in Standard Window (Not Private).

Users should have the option to let the Firefox know to not save visited URLs history for specific websites. Or keep the history not-older than 30-days for selective websites.

Let's make Firefox more secure, efficient and faster!

Regards, Rashid

Clicking "Enable" in the "Manage Your Themes" area seems to do nothing. I've tried clicking both buttons in the screenshot shown below and nothing happens at all. If I click the theme itself it takes me to another screen where the "Enable" button is also broken.

What could be causing this?  How can I change to Dark theme?

After firefox updated to latest version 92.0.1 on my laptop this morning, my metamask extension all the sudden didnt work anymore, just showing a blank metamask.

Closed and reopened firefox, turned extention on and off, but didnt sort the issue. Any suggestions?

I'm using Firefox on Ubuntu 20.04.3, at a dual-monitor setup. My problem is that in a Google Meet or Rocket Chat call, I can't present only one of my screens. My options are or to share a specific window, not practical because most of the time I need more than 1 window, or "screen" but it always presents both of my screens. ( not practical at all) Is there any solution regarding this issue?

Someone in Bugzilla instructed me to use Troubleshoot Mode for a separate problem, so I did. After reverting back to normal mode, I find that my addons are gone. Then I checked about:profiles. I find that one profile (default-release) has my tabs in normal colors (gray) and no addons, while another profile (default) has my addons, but the tabs are strangely white, which I don't want. How do I get the addons to appear while having normal tab color (gray)?

I had to totally reload my OS, Firefox, etc as I lost everything and now trying to restore... Before this re-build, I was able to 'login' to a place that I had saved my ADD-ONS by logging in... Now I have recovered most of my ADD-ONS and want to save them to where I saved my previous one. But when I go to the ADD-ON page, I no longer see a LOGIN to save/retrieve my old ADD-ONS.

Did my crash delete my "acct" that saved my ADD-ONS, or did Mozilla do away with that feature?

Changed my cell phone. Now with Bell Mobility - can not access accounts due to conflict with Firefox. Using version 92.0.1. I have never had a problem with Fire Fox, now they want me to load Chrome or Edge, which I will not use. Alternative suggested was also not acceptable "MyBell app" on phone. Currently using HP laptop with Windows. Any ideas??

I tell you, I have Firefox for a long time, it is my favorite browser, but a few weeks ago I forgot the password; a, I tried to change it, with the keys etc and I could not, so I decided to reset it, of course it hit me because I lost All my bookmarks in folders and in order ... well, the fact is that three days ago I think I went back to my firefox and suddenly I went back to my previous account, that is, as if I had not reset it, it was all there, but Also my problem with the password is back, I can not change it, supposedly I had already done it, but it appears the previous one to which I changed a few days ago, to which I cannot change because I do not remember, and I returned to the same thing, no I want to reset again because maybe the same thing happens, what should I do then? Can you help me change my password without losing everything again? It hadn't happened to me before and I don't know what to do, it all seemed very strange to me.

Thanks for reading and helping me.

Gio

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the page and select "View Page Info", "Security", "View Certificate", no certificate exists. Only generic info is shown (Servers+Authorities). Also an error is reported in the system log, confirming that no certificate exists: JavaScript error: chrome://browser/content/browser-siteIdentity.js, line 642: TypeError: issuerCert is undefined

Questions:

• Why does Firefox show the lock icon while no certificate exists?

• How does Firefox establish a secure connection without having a certificate? (From my understanding a certificate is needed for TLS to work.)

Version used: Firefox 78.12.0esr ('Mozilla/5.0 (X11; FreeBSD amd64; rv:78.0) Gecko/20100101 Firefox/78.0'), no add-ons or plugins.