Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox locks up when I try to load certian websites. I have tried about everything listed including a reset and uninstall and reinstall.

  • 3 wótegrona
  • 5 ma toś ten problem
  • 5 naglědow
  • Slědne wótegrono wót Matt Homan
  • Archiwěrowany

Matt Homan
Matt Homan

Application Basics 

       Name
       Firefox

       Version
       19.0

       User Agent
       Mozilla/5.0 (Windows NT 5.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       Java Console
       6.0.37
       false
       {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}

       SmartPrintButton
       1.0
       false
       quickprint@hp.com

       Trend Micro BEP Firefox Extension
       7.5.0.1125
       false
       tmbepff-7.5@trendmicro.com

       Trend Micro NSC Firefox Extension
       6.8.0.1096
       false
       {22C7F6C6-8D67-4534-92B5-529A0EC09405}

       Trend Micro Toolbar
       6.0.0.1285
       false
       {22181a4d-af90-4ca3-a569-faed9118d6bc}

 Important Modified Preferences

     Name

     Value

       browser.cache.disk.capacity
       358400

       browser.cache.disk.smart_size.first_run
       false

       browser.cache.disk.smart_size.use_old_max
       false

       browser.cache.disk.smart_size_cached_value
       358400

       browser.places.smartBookmarksVersion
       4

       browser.privatebrowsing.autostart
       true

       browser.startup.homepage_override.buildID
       20130215130331

       browser.startup.homepage_override.mstone
       19.0

       dom.mozApps.used
       true

       extensions.lastAppVersion
       19.0

       network.cookie.lifetimePolicy
       2

       network.cookie.prefsMigrated
       true

       places.database.lastMaintenance
       1362057233

       places.history.expiration.transient_current_max_pages
       104858

       plugin.disable_full_page_plugin_for_types
       application/pdf

       privacy.donottrackheader.enabled
       true

       privacy.sanitize.migrateFx3Prefs
       true

       privacy.sanitize.sanitizeOnShutdown
       true

       toolkit.startup.recent_crashes
       1

 Graphics

       Adapter Description
       ATI Radeon HD 4350

       Adapter Drivers
       atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64

       Adapter RAM
       512

       ClearType Parameters
       Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300

       Device ID
       0x954f

       Direct2D Enabled
       Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

       DirectWrite Enabled
       false (6.1.7601.17789)

       Driver Date
       6-14-2009

       Driver Version
       8.630.0.0

       GPU #2 Active
       false

       GPU Accelerated Windows
       1/1 Direct3D 9

       Vendor ID
       0x1002

       WebGL Renderer
       Google Inc. -- ANGLE (ATI Radeon HD 4350)

       AzureCanvasBackend
       cairo

       AzureContentBackend
       none

       AzureFallbackCanvasBackend
       none

 JavaScript

       Incremental GC
       true

 Accessibility

       Activated
       false

       Prevent Accessibility
       0

 Library Versions

       Expected minimum version

       Version in use

       NSPR
       4.9.4
       4.9.4

       NSS
       3.14.1.0 Basic ECC
       3.14.1.0 Basic ECC

       NSSSMIME
       3.14.1.0 Basic ECC
       3.14.1.0 Basic ECC

       NSSSSL
       3.14.1.0 Basic ECC
       3.14.1.0 Basic ECC

       NSSUTIL
       3.14.1.0
       3.14.1.0
Application Basics Name Firefox Version 19.0 User Agent Mozilla/5.0 (Windows NT 5.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0 Build Configuration about:buildconfig Extensions Name Version Enabled ID Java Console 6.0.37 false {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} SmartPrintButton 1.0 false quickprint@hp.com Trend Micro BEP Firefox Extension 7.5.0.1125 false tmbepff-7.5@trendmicro.com Trend Micro NSC Firefox Extension 6.8.0.1096 false {22C7F6C6-8D67-4534-92B5-529A0EC09405} Trend Micro Toolbar 6.0.0.1285 false {22181a4d-af90-4ca3-a569-faed9118d6bc} Important Modified Preferences Name Value browser.cache.disk.capacity 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.places.smartBookmarksVersion 4 browser.privatebrowsing.autostart true browser.startup.homepage_override.buildID 20130215130331 browser.startup.homepage_override.mstone 19.0 dom.mozApps.used true extensions.lastAppVersion 19.0 network.cookie.lifetimePolicy 2 network.cookie.prefsMigrated true places.database.lastMaintenance 1362057233 places.history.expiration.transient_current_max_pages 104858 plugin.disable_full_page_plugin_for_types application/pdf privacy.donottrackheader.enabled true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.sanitizeOnShutdown true toolkit.startup.recent_crashes 1 Graphics Adapter Description ATI Radeon HD 4350 Adapter Drivers atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM 512 ClearType Parameters Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 Device ID 0x954f Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. DirectWrite Enabled false (6.1.7601.17789) Driver Date 6-14-2009 Driver Version 8.630.0.0 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 9 Vendor ID 0x1002 WebGL Renderer Google Inc. -- ANGLE (ATI Radeon HD 4350) AzureCanvasBackend cairo AzureContentBackend none AzureFallbackCanvasBackend none JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.9.4 4.9.4 NSS 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSMIME 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSSSL 3.14.1.0 Basic ECC 3.14.1.0 Basic ECC NSSUTIL 3.14.1.0 3.14.1.0

Wšykne wótegrona (3)

firefoxbob2
firefoxbob2

On March 7, 2013 Firefox released 19.0.2 I would recommend that you try that. Other than that it sounds like you have tried everything else it is recommended.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Can you post links to some of those websites?

Are there any plugins used on those pages?

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Try to disable hardware acceleration in Firefox.

Matt Homan
Matt Homan Pšašaŕ

It locks up with weatherunderground.com, cbn.com, sometimes yahoo.com, and a couple others I can't remember right now.

I already have the 19 update installed . I think that was when I started some problems.

I've always had a problem with firefox and windows 7. W would have to troubleshoot with windows after firefox updates. Normally only once, but now quite often. Even after I have already done it.