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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Ring history videos no longer download

  • 4 wótegrona
  • 1 ma toś ten problem
  • 35 naglědow
  • Slědne wótegrono wót wdponik

wdponik
wdponik

Just recently I cannot download and watch the history videos from Ring. It used to work on Firefox and it still works on Microsoft Edge. What changed?

Just recently I cannot download and watch the history videos from Ring. It used to work on Firefox and it still works on Microsoft Edge. What changed?

Wšykne wótegrona (4)

zeroknight
zeroknight

Do you see any error messages in the Web Console (Ctrl+Shift+K)?

Does it still happen in Troubleshoot Mode?

wdponik
wdponik Pšašaŕ

I get the following messages in Web Console:

Uncaught (in promise) TypeError: l[n.transportId] is undefined 

   NextJS 46

WebRTC: ICE failed, see about:webrtc for more details

zeroknight
zeroknight

You can visit about:webrtc in the address bar for more details of the error.

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

wdponik
wdponik Pšašaŕ

I refreshed my profile- did not fix the problem.