Fragen zum Thema werden angezeigt:

Refund Request

This request is regarding payments and billing. I am unable to successfully install the Mozilla VPN on linux, and I do not want to try again. My VPN subscription has b… (Lesen Sie mehr)

This request is regarding payments and billing. I am unable to successfully install the Mozilla VPN on linux, and I do not want to try again. My VPN subscription has been cancelled. It has a 30 day guarantee. Please refund my payment of $64.78 for invoice# DCANJX09-001 on September 18, 2026. Thank you. Mary

Offen 1
Firefox Konten
James antwortete vor 2 Wochen

Why is "Link" asking for my credit card information?

It looks like "Link" has hijacked my credit card, it is listed as what will pay Mozilla VPN. How can I avoid this and pay you directly the way I've done from the beginnin… (Lesen Sie mehr)

It looks like "Link" has hijacked my credit card, it is listed as what will pay Mozilla VPN. How can I avoid this and pay you directly the way I've done from the beginning.

Asking because there was several attempted frauds on my CC the bank stopped. Original CC has been blocked and cancelled. Went to put new CC information in and find it will go to "Link". Please explain if you can.

Offen 1 30
Firefox Konten
Paul antwortete vor 3 Wochen

Just started Thunderbird and all my accounts and mails are gone. All empty. I tried to import from default: C:\Users\Korisnik\AppData\Roaming\Thunderbird\Profiles\fjv3tdcd.default and now I have mails until 2025, all from year 2026 is gone.

Just started Thunderbird and all my accounts and mails are gone. All empty. I tried to import from default: C:\Users\Korisnik\AppData\Roaming\Thunderbird\Profiles\fjv3tdc… (Lesen Sie mehr)

Just started Thunderbird and all my accounts and mails are gone. All empty. I tried to import from default: C:\Users\Korisnik\AppData\Roaming\Thunderbird\Profiles\fjv3tdcd.default and now I have mails until 2025, all from year 2026 is gone. What to do???? please answer to [redacted email from community support forum]

Offen 1 20
Thunderbird Konten
david antwortete vor 3 Wochen

I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine.

I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine. How do I cancel m… (Lesen Sie mehr)

I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine. How do I cancel my subscription without having any customer service reps to speak with?

Gelöst 1 50
Firefox Konten
James antwortete vor 1 Monat

How many devices can add Mozilla VPN under my current subscription?

I purchased a new laptop, want to add Mozilla VPN protection, signed into my account, find no information telling me how many devices can add Mozilla VPN under my current… (Lesen Sie mehr)

I purchased a new laptop, want to add Mozilla VPN protection, signed into my account, find no information telling me how many devices can add Mozilla VPN under my current subscription. Thank you.

Offen 2 20
Firefox Konten
James antwortete vor 1 Monat

Need to cancel subscription due to death

Please cancel my Mozilla VPN subscription...My husband is deceased and this service is no longer needed...please help. The email connected to this account is [redacted]… (Lesen Sie mehr)

Please cancel my Mozilla VPN subscription...My husband is deceased and this service is no longer needed...please help. The email connected to this account is [redacted] @gmail.com...

[redacted], or [redacted phone# from public] Michele

Offen 1 20
Firefox Konten
James antwortete vor 1 Monat

Howw do I cancel my subscription?

I no longer need a VPN service, and I would like to cancel my subscription! Your service did a wonderful job protecting my computer, and what I do online! Thank you! … (Lesen Sie mehr)

I no longer need a VPN service, and I would like to cancel my subscription! Your service did a wonderful job protecting my computer, and what I do online! Thank you!

Gelöst 2 30
Firefox Konten
Toby antwortete vor 1 Monat