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After I set up my IMAP account on a Windows laptop, it had two Spam folders. Properties showed that the path of one ended in "/Junk" and the other path in "/spam". Note that they are both labeled "Spam" under the Home (not local) Inbox.

I just want one Junk or Spam folder, not both. Or at least be able to label one Junk and the other Spam.

Having two spam folders under the Home account with the same name is confusing. How do I fix it.

I have turned on compact mode, so i have to hover to the left side to access it. I usually go to the left side, it appears and i do what i wanna do. But today, when i go to the left side it appears as usual but automatically disappears again without me doing anything. Also if i click on something on the toolbar it does not register but it clicks on whatever website that is underneath it. It doesn't happen all time though, sometimes its working like before. I don't know how to find the exact cause.

With the push towards 2FA in many websites, I now need to use an authenicator, passkey, or physical token to access some websites.

I've chosen to use authenicators and physical tokens as my means of doing so.

However, whenever I try to use a physical token to access websites while in Firefox, there's no way I can find to do so. Firefox seems to default to passwords or authenicators... and there's never any way to actually select the physical token plugged into my USB socket.

So how do I get Firefox to recognize a physical token and to allow me to use it when accessing websites that I've already prepped to accept them?

I usually watch cp24 on my laptop, all of a sudden, page went black and says error. I tried to refresh and nothing happens. i tried to disable enhanced protection, and same. I'm hoping someone can help.

Thank you

I am currently disturbed by the lack of a download feature. For example I have a PDF (https://econ.fudan.edu.cn/__local/9/E1/47/52D80A1D70B1C5EDD15CC5FDA3E_4929A117_AA9BD.pdf?e=.pdf) open, then how do I download that pdf (I know there is a save as PDF option but I want a eleganter way)? Also how do I download the audio when it is presented a dark screen with a player? Simply put, Is it possible to download something by a detector or selector or somewhat?

When trying to open Firefox, it asked for a password--it hasn't done this before. No password was ever set up for my wife on this computer. She enters her password to open the computer from sleep but that does not work and Firefox just bounces in the dock. There is no message asking if the password needs to be reset, the icon just bounces. There was a message from the Apple settings about Firefox running in the background. Restarting did not work after several tries and Firefox worked under my identity. We decided to shut down the computer and I logged out and then went to my wife's identity to shut down but decided to try Firefox one more time and it worked. That's great, but I want a better understanding of what happened so I am prepared if it happens again.

How can I write a review for a Add-on? I already tried selecting a star which is supposed to pull up a review window, but the stars are dead links/not active. I've attached the page of the Add-on that I'm trying to review. Thank you

I Have Windows 11 and Firefox version 158.How do I stop getting gray Mozilla Firefox pop up boxes with notifications in,sometimes get 2 the same.Firefox is my default browser.

Hellos,

I updated Firefox version on Android to 157.0. I saw in the changelog that Firefox now uses the standard Android share screen instead of the custom one we had before.

The issue is that I cannot find the feature to send tabs to my other devices. Which is the one sharing option I often use when I tap on share.

I attached a screenshot of me trying to share a link/tab.

What am I missing here? how can I share with other devices om my Mozilla account?

Regards

Hi Mozilla community!

I am having issues deleting old, obsolete auxiliary email address. It prompts me to confirm this with the verification code sent to my email address. However, the prompt does not accept the verification code and times out due to too many attempt after i tried inputting and confirming the code 5-6 times. Before the time out the prompt window does not show any sign of reaction to me inputting and confirming the code.

Does any one faced issue like this before? Do you know workarounds? Would there be a way to add second auxiliary email address or change this one instead of deleting?

Thanks in advance for all suggestions! Best, Rafal

Is there a way to revert back from a Thunderbird update? I have my inbox with current emails, but my folder organization on the left is disorganized and contents are missing and many folders are missing. It's destroyed YEARS of work!

i have wasted hours trying to figure this out and to download the newest version IF it is compatible with my older Ipad Mini. All directions are bogus, as i do have any of the options which are mentioned.

I am currently unable to send emails. I am getting a error message saying: Connection refused - OB116. 159.196.15.181 is blacklisted in Abusix Mail Intelligence. I can receive emails but not send them.

Hello again.

In 2023, when I had Firefox v110.0.1, an unfortunate hiccup caused my handful of windows and their many tabs to not appear when I restarted Firefox. I asked for help here and jscher2000 was lovely and walked me through some things to do, which are discussed in https://support.mozilla.org/en-US/questions/1408206 and https://support.mozilla.org/en-US/questions/1396868.

Unfortunately, though I now have Firefox v158.0, this happened again a few days ago and I've been trying to retrace his steps the best I can with the newer version, but to no avail, unfortunately, partly because I don't now see a sessionstore.jsonlz4 file that jscher2000 referenced back in 2023.

(As I remember it, a system upgrade was taking place on my PC, and, also, a new version of Firefox {the v158.0 I mentioned} was also being installed, too.)

I found a Profiles folder (C:\Users\Bram\AppData\Roaming\Mozilla\Firefox\Profiles\p9f543mv.Default User\) that seemed to be relevant, and found a sessionstore-backups subfolder there. However, while that subfolder did NOT have a sessionstore.jsonlz4 file, it DID have files named previous..., recovery..., and (possibly connected to one of those updates), an upgrade... file, too.

When I first found this subfolder (in that "Roaming" area...I looked also in the "Local" area but wasn't confident I found anything more relevant), I copied/renamed previous... (with a timestamp from around the time of that system update, and large filesize) to previousOLD..., and the MUCH smaller recovery... to recoveryOLD, similar to the instructions in those threads. However, even if I also copied that previous... file to sessionstore... (to match those earlier instructions), Firefox would launch but with only the most-recent tabs (i.e., the Advanced Preferences {about:config} tab along with about:support {to provide Troubleshooting Information}) showing, as I'd launched them as part of my efforts to restore the session, and nothing else.)

I have "healthily-sized" recovery... and upgrade... files with the same date/time-stamp and filesize, though my efforts to try to get Firefox to open correctly have removed a similarly-sized previous... from that folder unfortunately -- hopefully the fact that recovery... and that upgrade... file have similar sizes mean they might(?) be valid substitutes for previous... should one be needed.

I hope that this described my situation well, but am happy to answer any questions you might have about it to the best of my ability.

Clearly, Mozilla updated some Firefox characteristics in the intervening three (3) years but I'm not sure how to adapt the new set of filenames to those previous instructions although, as I wrote, maybe one of those larger files will end up being what Firefox uses to try to restore everything...I just don't know what to do with it (i.e., what to rename it and/or where to copy/paste it) in order to make that happen.

Can you please offer some advice in this regard?

Thank you very much, Bram Weiser

My email used to put all my new emails at the top of the inbox. But recently it has started putting them in between the emails already in my inbox. How can I get my inbox to load my new emails at the top of the inbox?