Forum der Gemeinschaft Thunderbird

WIN 10 independant SSD. (yes i refuse to run 11)

HOW is it posssible in 2026 imprting the contacts/addresses from a prior application is still such a mess?

I have copied, pasted, imported etc and NO CONTACTS. WHY? how does this not work, I have used ai, tutorials etc and still a mess.

I use the native import under tools, Point to my old appdata profile and still nothing.

While i am here,, how in 2026 can the colors still blow? honestly,, why is my email body still 255 white and only the nav colume an inbox changes? Or is it me?

Thanks, Simple Jack

Have been trying off and on for last couple of days to export my contacts from Thunderbird into CSV format. Internet says it's easy. Just open TB> contacts> choose the contact list you want to export> tools> export> save it as CSV. Only option in tools is to export the whole profile into a zip file and no way to select just contacts saving in CSV. So, how do you save contacts as a CSV file, getting around the export of the whole profile?

Im not sure what the heck happened about a month or so ago, and I have still not resolved it. I did check on thing that was suggested to me, but it didnt really make much of a difference. After an update at about that time, my email folders I made appeared all wacky in the sense that some folders were grayed out, but still retained subfolders (with their contents) in them. I dont know what that means or why they are grayed out. I also noticed a bunch of folders named Userfolder with a number after that. They contain many emails in each one, like they were removed from the original folder they were in. So I dont know, for most of them, what folder I had them in. Im thinking I can try and match them to the grayed folder they might belong to, but not sure on where some go. I have no idea why this happened, and I have been trying to use Thunderbird since then. Im attaching a photo of what part of my Thunderbird, folders & grayed out folders look like. I just want to know how to correct this and get things back in order. I dont know if I did something in the settings or what. Plus this was over a month ago. Ive just been using my yahoo mail account on the web.

I tried the automated setting up - several times but get the error message below, I tried changing the authentication but same result.

I tried the Help here: https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail - but it didn't help!

I have the settings it shows for Outlook - but it doesn't work! When I "Continue" I get Authentication error. Show less

"Unable to log in at server. Probably wrong configuration, username or password.". It hasn't asked for a password.

I can login in to Outlook webmail and receive messages. Please help. I'm not overly technical but not totally ignorant either! Thanks, Isobel

I have an email account with a now defunct provider called care4free.net. This later became part of Madasafish and most recently my email service was provided by Plusnet. I was migrated to Greenby at the end of September and followed Greenby's guidance to successfully create a new account in Thunderbird to receive email via Greenby. However this suddenly stopped working a few days ago. When I try to download email I get the message "Login to server mail.care4free.net with username <myname>@care4free.net failed". I tried logging into Greenby webmail and was told to create a new, more secure password which I did. I updated Thunderbird with this password but it is still not working. Webmail is fine. I have tried the Greenby AI support bot but got nowhere. Can someone help please. Thunderbird settings are:

INCOMING SERVER Protocol: IMAP Hostname: mail.care4free.net Port: 143 Connection security: None Authentication: Normal password Username: <myname>@care4free.net

OUTGOING SERVER Hostname: smtp.care4free.net Port: 25 Connection security: None Authentication: Normal password Username: <myname>@care4free.net

I am using the correct password but it keeps saying " Login to server imap.comcast.net with username [redacted]@comcast.net failed.". I hope someone can help. Thanks.

recently, e-mails have been hanging. I have determined that it is, for the most part at least, USPS mail tracking e-mails that hang. Once I delete or move to archive, things download fine.

This is not the daily Informed Delivery e-mail.

This is like "your package (tracking number nnnnn) has arrived at the distribution center. Expected delivery mm/dd/yyyy.

I have restarted, repaired in box, etc.

Any help?

Hi there, I’ve spent many hours trying to find an answer. Perhaps it’s right under my nose, but I just can’t seem to find it. Please help!

I’ve created extra folders in Thunderbird to keep my messages organized. Question: How can I locate a specific folder?

Example: I create a folder named "a555". I CANNOT FIND THE FOLDER "a555".

(why did I choose "a555"? It’s a unique combination of letters and numbers, which ensures there are no unintended search results.)

Searching for a message does reveal the name of the folder it’s contained in, but that’s not what I’m looking for. I want to be able to search for the folder itself directly.

I have tried searching using: Global Search (top right) – Ctrl + K; Specific Search – Ctrl + Shift + F; This Thunderbird forum; A general search on the internet.

Any answer would be greatly appreciated. Arthur Cerew.

I want to be able to left click a link & open in a Firefox private window. It always opens in a regular browsing window. The only way I have found to do this is to right click the link & left click "copy link location" & then paste in a private window address bar. I do not want to use a 3rd party program or extension & I don't want to create another Firefox profile either.

Is there a way to revert back from a Thunderbird update? I have my inbox with current emails, but my folder organization on the left is disorganized and contents are missing and many folders are missing. It's destroyed YEARS of work!

I believe this is because Plusnet are transferring me to Greenby, and I am now required to sign in using my full email address, i.e. ***@madasafish.com. I can't figure out how to change this, it will only let me change my password. Please can anyone help -urgently!

I used compuserve.com for email since more than 20 years ago when the internet is accessed by dialling in. However, compuserve.com is absorbed into AOL quite a number of years ago, and since then I have difficulty in reading my email via Mozilla Thunderbird. I need to login my compuserve.com account via the AOL website, and the mail files cannot be download to my computer for storage. I noticed in the web at the time that compuserve.com account users are complaining about the difficultly of getting the email via other email readers as well Is Mozilla Thunderbird has an update that can read the emails account in AOL or compuserve.com? My computer is using window 10, Version of Mozilla Thunderbird  : 102,0,3

Many thanks

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

Moderator Notes:

• need a performance profile https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance

Hello,

My email server has been absorbed into another company. I do not want to continue with the new company and need to keep my current Thunderbird account active and uninterrupted. Can I do this directly with Thunderbird/Mozilla? In other words, do I need a separate email server or can I just continue with Thunderbird for my email account?

If I am able to continue directly with Thunderbird/Mozilla, what needs to happen next?

Thank you, Edward Fleming

First off, mucho thanks to Wayne Mery for kindly guiding me back where I should again ask this question. Here's a copy of the message I posted that Wayne responded to --

> Hi Kelly, et al, > > If this isn't an appropriate place for my question / comment / suggestion -- please advise how to do it properly. > > Several months ago, I had a brief exchange with Wayne Merry(?) in which I communicated that I was "certain" that TB was not showing me ALL (99.99%) of the emails I receive for my several hosted domains. I mentioned that I used to receive 20-30-40 spam messages everyday -- mostly in "junk" (not all). Then suddenly that stopped -- perhaps after upgrading to a new version. Wayne seemed little interested in my problem, but suggested I upgrade to a newer version -- which I resisted (just want a "stable" version that works) -- but I did -- to 140.17 esr. > > That upgrade made little difference (maybe one or two more). That is very problematic for my "business-like" use of TB. I live by email. My business card minimizes my phone # (landline) and mainly shows two big, prominent e-addresses -- my old original e-address from an evil ISP in ATL (druw@oneimage.com)-- AND above that -- my main e-address which is identical to the ISP, but with DRU added to the domain (druw@OneImageDru.com). > > I verified this week that a banker business contact -- sent to both e-addresses -- and I only received the one sent to the ISP e-address. Never received the one sent to druw@OneImageDru.com -- at all. This is similar to dozens of similar situations -- in which I never received any (expected) email -- and had to assume that -- just maybe that party never sent an email (not a lot of email lovers left). > > How can I SEE ALL (99.99%) email sent to my TB -- including seeing ALL spam sent to my TB -- just verify that there aren't any unintended NON-spam messages that are being mischaracterized as spam -- but are not? Is there a particular TB version that has potentially solved this problem? > > Any suggestions for running an other particular IMAP client (not deleting) -- to compare with what I get with TB? > > Merci, > > Dru

Hello Dru. You were close with the name :)

Through https://support.mozilla.org/en-US/user/druw/ I see you previous posting No longer see ALL messages, including spam after upgrade to TB 128.14 Oesr (64, Win 10) from 6 months ago and your older posting More "granularity needed" to "How to turn off Junk filtering / TB 115.10 from a year ago.

The description of planning at https://thunderbird.topicbox.com/groups/planning/settings indicates this group is not for bug reporting and support. The place for support is https://support.mozilla.org/en-US/questions/new/thunderbird. You will want to state that the problem is seen with version 153 or newer, and in Troubleshoot Mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird Thanks

Wayne

Quick breakdown: I had my old boss's email loaded in Thunderbird for a short while Didn't want to be invasive after project ended Removed profile from Thunderbird Then Shaw and Rogers Merged - Sold email service too 3rd party Easy-On-Net Easy On Net dropped the ball and all of the historic folders and contents were lost when Shaw/Rogers severed their connection Can I recover up until the point I disconnected his old profile?