Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Gelöst Archiviert

Javascript not Working Properly With Cox

Bratin beantwortet
Bratin

I use my email on Cox.net. Yesterday I started having issues with their webmail. When I log in the page doesn't appear correctly. In my message preview pane it overlaps another item. So I contacted Cox about the issue and I've tried to clear cache and cookies on my computer, make the security level in Java high instead of very high, uninstall Firefox and reinstall it, restart Firefox in safe mode, change the advanced Javascript settings in Firefox, uninstall Java and reinstall it, I've restarted my computer after the installations, and clear Java cache. Yet in Internet Explorer and Google Chrome it works perfectly fine. Firefox displays it correctly on my mom's computer. What haven't I done because apparently it's only doing this on my laptop?

I use my email on Cox.net. Yesterday I started having issues with their webmail. When I log in the page doesn't appear correctly. In my message preview pane it overlaps another item. So I contacted Cox about the issue and I've tried to clear cache and cookies on my computer, make the security level in Java high instead of very high, uninstall Firefox and reinstall it, restart Firefox in safe mode, change the advanced Javascript settings in Firefox, uninstall Java and reinstall it, I've restarted my computer after the installations, and clear Java cache. Yet in Internet Explorer and Google Chrome it works perfectly fine. Firefox displays it correctly on my mom's computer. What haven't I done because apparently it's only doing this on my laptop?

Alle Antworten (2)

Ausgewählte Lösung

Java and Javascript are completely unrelated, so reinstalling Java isn't going to touch javascript.

Try to reset Firefox Refresh Firefox - reset add-ons and settings

Thank you so much this is great information to know. Have a great day!