Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Archiviert

since a couple of weeks, my firefox 3.6 closes unexpectedly, also when just sitting in the background when I'm working in other programs. Please help!

Ymkje

I use windows 7

The details from the crashreport:

Add-ons: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,bkmrksync@nokia.com:1.0.0.732,{CAFEEFAC-0016-0000-0021- ABCDEFFEDCBA}:6.0.21,{7b13ec3e-999a-4b70-b9cb-2617b8323822}:2.7.1.3,m3ffxtbr@mywebsearch.com:1.1,{A27F3FEF-1113-4cfb- A032-8E12D7D8EE70}:7.3.3.42,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0014- ABCDEFFEDCBA}:6.0.14,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{B7082FAA-CB62-4872-9106- E42DD88EDE45}:3.3,toolbar@termwiki.com:2.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13 BuildID: 20101203075014 CrashTime: 1295292057 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1295206069 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 77807 StartupTime: 1295291578 Theme: classic/1.0 Throttleable: 1 URL: http://nl.wikipedia.org/wiki/Joyce_Meyer Vendor: Mozilla Version: 3.6.13 Dit rapport bevat tevens technische informatie over de staat van de toepassing toen deze vastliep.

I use windows 7 The details from the crashreport: Add-ons: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,bkmrksync@nokia.com:1.0.0.732,{CAFEEFAC-0016-0000-0021- ABCDEFFEDCBA}:6.0.21,{7b13ec3e-999a-4b70-b9cb-2617b8323822}:2.7.1.3,m3ffxtbr@mywebsearch.com:1.1,{A27F3FEF-1113-4cfb- A032-8E12D7D8EE70}:7.3.3.42,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0014- ABCDEFFEDCBA}:6.0.14,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{B7082FAA-CB62-4872-9106- E42DD88EDE45}:3.3,toolbar@termwiki.com:2.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13 BuildID: 20101203075014 CrashTime: 1295292057 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1295206069 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 77807 StartupTime: 1295291578 Theme: classic/1.0 Throttleable: 1 URL: http://nl.wikipedia.org/wiki/Joyce_Meyer Vendor: Mozilla Version: 3.6.13 Dit rapport bevat tevens technische informatie over de staat van de toepassing toen deze vastliep.

Alle Antworten (1)

That crash report that you post only has some information about installed extensions. It does however shows some toolbars like My Web search (m3ffxtbr@mywebsearch.com:1.1) that can cause problems.

See:


Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: