Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Offen

Payment method autofill stopped working

Firefox Automatisch ausfüllen
Vale antwortete vor 3 Tagen
Vale
Vale

Payment methods are present and are offered for autofill, but the autofill never actually happens. The dropdown correctly shows the last 4 digits and expiration date of payment methods.

The dropdown autofill offer closes when I click on one of the payment methods, but the fields aren't actually filled in. Hovering on a payment method in the dropdown does show the method filled in, but the fields revert to empty if I choose any of the options or try to move the cursor elsewhere.

This happens in private windows too with all extensions disabled.

Passwords and logins are autofilled correctly.

Payment methods are present and are offered for autofill, but the autofill never actually happens. The dropdown correctly shows the last 4 digits and expiration date of payment methods. The dropdown autofill offer closes when I click on one of the payment methods, but the fields aren't actually filled in. Hovering on a payment method in the dropdown does show the method filled in, but the fields revert to empty if I choose any of the options or try to move the cursor elsewhere. This happens in private windows too with all extensions disabled. Passwords and logins are autofilled correctly.

Alle Antworten (2)

jbr
jbr
  • In den Top 10 der Mitwirkenden

So besides the general info in the other threads, on Linux the issue is usually in the system keyring that the encrypted credentials rely on the secret to unlock, and it's apparently getting inaccessible between unlocks: https://bugzilla.mozilla.org/show_bug.cgi?id=2026488

Vale
Vale Fragesteller

Indeed, when trying to edit the payment method, the credit card number what not shown.

Re-entering the credit card number slightly changed the appearance of the item on the list (went from asterisks to dots -- the ones with the asterisk display cannot be autofilled still) and can be autofilled now. This survived a whole system reboot as well.

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.