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Keep getting logged out

SaraT

On Windows 11 - I keep getting logged out of Firefox after I close down. Then, when I enter my password to log in I get two emails with the same code and then two log in screens and duplicate emails to confirm login. I can only see one profile set up. I have not got automatic removal of history etc set. This does not happen on my Android devices. Any advice please as is getting more than frustrating!

On Windows 11 - I keep getting logged out of Firefox after I close down. Then, when I enter my password to log in I get two emails with the same code and then two log in screens and duplicate emails to confirm login. I can only see one profile set up. I have not got automatic removal of history etc set. This does not happen on my Android devices. Any advice please as is getting more than frustrating!

Alle Antworten (4)

two log in screens and duplicate emails to confirm login.

Logging in to what, this forum ?

Firefox doesn't require a login. . . .

Do you have a home page in Fx set to a site you have to log into, like this one ??

Well actually there is no requirement to log in , that is a user choice.

This is when I open the Firefox browser, Firefox shows that I am signed out and cannot sync. I am unable then to see passwords etc. I do understand that I can use FF without signing in.

OK I see it's the sync issue, something I don't use so sadly of not much use. :(

Syncing two devices over the internet other than temporary is security vulnerable to me.

All the best

Looks like you're dealing with a Mozilla account issue. There's private support for Mozilla accounts to look into your login details.

Please submit a new ticket from this page so the support agent can assist you further.

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