When creating my passkey, Mozilla insists on using my old email address
Windows 11 Pro Mozilla Firefox 152.0.4 (64-bit)
When creating a passkey for my Mozilla account, the Windows Security passkey program insists on using my old gmail.com address instead of my new protonmail.com address.
How can I purge Mozilla records of my gmail address and use my protonmail address?
Many thanks
Alle Antworten (3)
Ausgewählte Lösung
Hi,
Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).
Please submit a new ticket from this page so our support agent can assist you further.
I have the same problem. Plus, it insists on using Apple's PASSWORDS app when I want to use a 3rd party one -- which works fine on other sites (the 3rd party password manager is configured properly and auto pops up on other sites to ask me to save passkeys).
MCH said
I have the same problem. Plus, it insists on using Apple's PASSWORDS app when I want to use a 3rd party one -- which works fine on other sites (the 3rd party password manager is configured properly and auto pops up on other sites to ask me to save passkeys).
Hey MCH, I would advice that you also open a ticket following the instructions above to ensure that you can get the support you need.
Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.