All of my saved login and passwords are gone
Opened my Firefox browser, opened a saved tab and ALL of my saved login and passwords are GONE.
Alle Antworten (1)
werv4fun, you can try the steps in this article: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
If that doesn't help. Sometimes missing passwords can be retrieved using the logins-backup.json file in the Profile folder on the hard drive. Although this would need to be done sooner rather than later.
If you do not know where your Profile folder is, see here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
To attempt password recovery:
- open your Profile folder on the hard drive
- fully exit Firefox if it is running
- move logins.json to a backup folder
- copy logins-backup.json to a backup folder
- in the profile folder, rename logins-backup.json to logins.json
- restart Firefox
If this doesn't work then you can always exit Firefox and then restore the original two files.
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