Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Lost data after update

  • 1 Antwort
  • 0 haben dieses Problem
  • 97 Aufrufe
  • Letzte Antwort von TechHorse
  • Offen

gniewosz512
gniewosz512

Hello

After updating firefox I got logged out of firefox, after logging back in no profile data is available. I lost all the saved passwords, setting, browsing history, all of it. I lost access to website's because of it. Tried copying data from 'profiles' folder but it does not work. Never had problem like this ever and I'm considering changing browser for good. It should have never happen, like wtf is this?!

Hello After updating firefox I got logged out of firefox, after logging back in no profile data is available. I lost all the saved passwords, setting, browsing history, all of it. I lost access to website's because of it. Tried copying data from 'profiles' folder but it does not work. Never had problem like this ever and I'm considering changing browser for good. It should have never happen, like wtf is this?!

Alle Antworten (1)

TechHorse
TechHorse

gniewosz512, you might be able to restore user data that has gone missing after a Firefox update by following the steps in this article: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.