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Katylnicholson
Katylnicholson

Hi,

When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help?

Thank you!


Katy

Hi, When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help? Thank you! Katy

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Denys
Denys
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  • Top 10 Contributor

Hi Katy,

  1. Try to go to about:profiles and open all the listed profiles one by one (by clicking Launch profile in new browser). Does one of them contain your data?
  2. Less likely, but you can also try to go to Firefox menu -> Profiles and check the profiles listed there.
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